Online Administrator

7 days ago
East London, South Africa Dis-Chem Full-time

Description

Dis-Chem Pharmacies has an exciting opportunity available for an Online Administrator for their Hemmingways store. The main function of the role will be to ensure effective in-store operation for the Dis-Chem Online Store’s Click and Collect system.

Minimum Requirements

Essential:

  • Grade 12 / Matric
  • Proof of Vaccination Certificate
  • Minimum of 1 years’ experience in a relevant retail environment
  • Computer literate – MS Office and Internet browser administration

Job Specification

  • Promote the ultimate superior customer relations experience for all Click and Collect users.
  • Manage customer orders and ensure that they are ready for collection before the customer visits the store to collect their goods purchased.
  • Stay up to date with all e-mail and system queries and act accordingly.
  • Keep accurate records of all Click and Collect orders received, picked, packed and released to customer.
  • Identify opportunities to reduce customer wait times upon picking at stores.
  • Report any system issues as soon as it appears to enhance customer experiences.
  • Correctly pick and pack parcels to avoid customer discrepancies.
  • Resolve any customer queries in the fastest and most appropriate way possible.
  • Inform management of any unresolved customer matters.
  • Maintain regular communication with management and up to date feedback regarding online operations.
  • Implement all new operations as required by management.

Competencies

Essential:

  • Understand best practices related to Click and Collect in-store operations
  • Customer Service driven and focus on quality
  • Exceptional communication and active listening skills
  • Customer service skills
  • Attention to detail
  • Deadline driven
  • Problem solving skills
  • Patient, honest and trustworthy
  • Time management and accountability

Advantageous:

  • Understand basic of Online shopping (e-Commerce) in South Africa
  • Bilingual

Special conditions of employment:

  • Willing and able to work retail hours
  • Reliable transport
  • Fully Vaccinated (proof of vaccination certificate)
  • South African citizen
  • Clear credit and criminal records

Remuneration and benefits:

  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account

PLEASE ENSURE THAT YOU COMPLETE THE QUESTIONNAIRE THAT COMES UP IN A NEW WINDOW WHEN YOU CLICK APPLY. IF YOU ARE USING A SMART DEVICE, THE QUESTIONNAIRE MAY NOT POP UP, AND YOUR APPLICATION WILL NOT BE COMPLETE.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Package & Remuneration

Market Related

About Us

The Dis-Chem Group is South Africa’s fastest-growing pharmaceutical retail group with operations in South Africa, Botswana and Namibia. The group was founded in 1978 with one store in Mondeor, south of Johannesburg and has since grown to over 200 stores to date.

Our Head Office is based in Midrand, Johannesburg, and we employ over 18 500 full-time and part-time employees. We believe that in today’s dynamic and continuously changing world, our human capital is what differentiates us from our competitors. We give our employees training to ensure that they have the greatest possible support to do their work and develop themselves as individuals.

Our strategy is built around our pharmacy first approach, which means that we have a Dispensary in all of our stores to service our customers at any time when they enter a Dis-Chem Pharmacy store. As a leading specialist in beauty, healthy food, sport supplements, health and well-being, we offer the widest ranges in these categories and expert advice. The brand is synonymous with excellent customer service, and we pride ourselves in being a destination discount brand following an Everyday Low Price (“EDLP”) strategy.

In 2016, Dis-Chem was listed on the Johannesburg Stock Exchange. The Group is still managed by its founders, Ivan and Lynette Saltzman being the Chief Executive Officer and Managing Director respectively.

We have been rated as the country's best pharmacy chain by Professional Management Review and voted as the Best Pharmacy, Best Medical Supply Store and Best Health Store in The Star Your Choice and Pretoria News Readers Survey.

In 2020, the Group was recognised as the winners of the Best Pharmacy, Best Health Shop and Best Toiletry Store in The Star’s Readers’ Choice Awards. Furthermore, we were voted as the coolest Health and Beauty Specialist in the 2016/2018 Sunday Times Generation Next Awards. In 2014, we were the recipient of the Leisure Options Readers Awards and voted the best pharmacy brand by Readers Digest SA.

Our social responsibility programme is managed through the Dis-Chem Foundation. The Foundation aims to provide care and support to improve the lives of individuals while relieving the burden on communities, family and friends.

  • Online Administrator

    3 days ago

    East London, Eastern Cape, South Africa Dis-Chem Pharmacies Full-time

    Dis-Chem Pharmacies has an exciting opportunity available for an Online Administrator for their Hemmingways store. The main function of the role will be to ensure effective in-store operation for the Dis-Chem Online Store’s Click & Collect system. Minimum Requirements Essential: Grade 12 / Matric Proof of Vaccination Certificate Minimum of 1 years’...

  • Online Administrator

    3 days ago

    East London, Eastern Cape, South Africa Dis-Chem Pharmacies Limited Full-time R 150,000 - R 210,000 Contract

    Dis-Chem Pharmacies has an exciting opportunity available for an Online Administrator for their Hemmingways store. The main function of the role will be to ensure effective in-store operation for the Dis-Chem Online Store’s Click & Collect system.Grade 12 / MatricProof of Vaccination CertificateMinimum of 1 years’ experience in a relevant retail...

  • Online Math Tutor

    1 day ago

    East London, Eastern Cape, South Africa Placements24 Full-time

    About the RoleOur client is seeking a dedicated and knowledgeable Online Math Tutor to join their fully remote team, supporting students remotely. You will provide personalized one-on-one tutoring sessions to students across various grade levels, helping them to understand complex mathematical concepts and improve their academic performance. This role is...

  • Remote Online Tutor

    17 hours ago

    East London, Eastern Cape, South Africa Placements24 Full-time

    Explore rewarding online tutor physics opportunities across South Africa. This field offers flexible work arrangements for educators passionate about science. Leverage your expertise to guide students through complex physics concepts, fostering a deeper understanding and academic success. Demand for skilled online physics tutors is growing, providing...

  • Online Community Coordinator

    4 days ago

    East London, Eastern Cape, South Africa Remote Recruitment Full-time

    1 week ago Be among the first 25 applicantsWorking Hours: UK Hours (Monday to Friday)Remote Recruitment is on the lookout for an enthusiastic and organized Online Community Coordinator to join our team. In this pivotal role, you will assist in managing our online community, cultivating member engagement, and ensuring a positive environment for all...

  • Online Course Facilitator

    2 days ago

    East London, Eastern Cape, South Africa Placements24 Full-time R 165,000 - R 276,000 Contract

    About the RoleOur client is seeking an experienced and engaging Online Course Facilitator specializing in Business Studies to join their remote team. This position involves guiding students through online learning modules, fostering active participation in discussion forums, and providing timely feedback on assignments and assessments. You will play a key...

  • Child Online Protection Consultant Roster

    3 hours ago

    East London, Eastern Cape, South Africa Jobgether SRL Full-time

    This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Child Online Protection Consultant Roster based in South Africa. We are seeking skilled consultants passionate about protecting children and young people in an increasingly digital world. This opportunity involves contributing...

  • Remote Childcare Consultant

    3 days ago

    East London, Eastern Cape, South Africa Placements24 Full-time

    About the RoleOur client is seeking a highly experienced and strategic Remote Childcare Consultant specializing in online platforms. In this pivotal role, you will advise on the development, implementation, and optimization of digital solutions and strategies for childcare providers operating remotely or seeking to enhance their online presence. You will...

  • Online Mathematics Tutor

    1 day ago

    East London, Eastern Cape, South Africa Placements24 Full-time

    About the RoleOur client is seeking a highly skilled and experienced Online Mathematics Tutor to provide advanced-level instruction and support to students remotely. This role is ideal for individuals passionate about mathematics and dedicated to helping students excel in complex topics. You will leverage digital platforms to deliver engaging one-on-one and...

  • Click & Collect Online Operations Specialist

    3 days ago

    East London, Eastern Cape, South Africa Dis-Chem Pharmacies Limited Full-time R 150,000 - R 210,000 Contract

    Dis-Chem Pharmacies is seeking an Online Administrator for the Hemmingways store to support the Click & Collect operations. You will ensure orders are ready for collection and manage customer communications. Responsibilities include keeping records, reducing wait times, and reporting system issues to improve the online shopping experience.A vaccine...

Similar jobs in East London

Top cities