Sales Agent

Sales Agent

Head office: Potchefstroom 75 Dr James Moroka Av.

Experience Level: Entry Level

Role Overview

Mbilamoi Direct Marketing is looking for a motivated and customer-focused Sales Agent to join our team. This is an excellent opportunity for someone starting their career in sales and looking to build strong communication, customer service, and business development skills in a supportive environment.

As a Sales Agent, you will represent the company’s products and services, connect with potential customers, and help drive business growth through direct sales activities. You will play an important role in creating positive customer experiences and contributing to team success.

Key Responsibilities

• Engage with prospective and existing customers to promote products and services

• Build strong customer relationships through professional and friendly communication

• Understand customer needs and recommend suitable solutions

• Meet individual and team sales targets

• Present product information clearly and confidently

• Answer customer questions and address concerns in a timely manner

• Maintain accurate records of customer interactions and sales activity

• Follow up on leads and potential sales opportunities

• Support marketing and promotional campaigns in the field or assigned sales areas

• Represent the company positively and uphold brand standards at all times

Requirements

• Grade 12 / Matric certificate or equivalent

• Strong verbal communication and interpersonal skills

• A positive attitude and willingness to learn

• Confidence in speaking with customers face-to-face

• Basic customer service skills

• Ability to work well independently and as part of a team

• Good time management and organisational skills

• Goal-oriented with a strong interest in sales

• Professional appearance and manner

• be willing to relocate

• Should be between the ages of 18-30

Nice to Have

• Previous experience in sales, retail, customer service, or promotions

• Basic understanding of direct marketing or face-to-face sales

• Ability to handle objections and close sales effectively

What Success Looks Like

• Consistently achieving sales and customer engagement targets

• Building trust with customers and creating positive interactions

• Developing product knowledge and sales confidence over time

• Contributing to a collaborative and energetic team environment

Growth Opportunity

This role offers a strong foundation for candidates who want to grow within sales and direct marketing. Successful Sales Agents can develop valuable experience in customer engagement, communication, and business development, with opportunities to take on greater responsibility as they progress.

Working Environment

At Mbilamoi Direct Marketing, team members are encouraged to learn, grow, and contribute to shared goals. The Sales Agent role suits someone who enjoys interacting with people, is motivated by results, and wants to develop practical sales experience in a professional setting.