Medical Receptionist
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Job Description
Start Date- immediate/ latest 1 January 2025.
l am open to temp staff in the interim.
Working hours:
- Monday to Thursday: 08h00 – 17h00
- Friday: 08h00 – 17h00 (we usually finish around 16h00)
Role Overview
We are looking for a friendly, presentable and reliable Medical Secretary / Administrator to assist with the day-to-day running of a busy specialist practice.
Key Duties & Responsibilities
- Front desk reception: welcoming patients and answering telephone calls
- Scheduling and confirming appointments
- Managing patient files and updating records
- Preparing brief clinical summaries and updating reports/letters as needed
- Assisting with the typing and formatting of medical reports, referral letters and motivation letters
- Liaising with patients, doctors and hospital staff
- Assisting with billing, accounts and basic medical aid queries
- Handling emails and general administrative tasks
- Ensuring the reception and office area are neat, orderly and professional at all times
Requirements & Skills
- Previous experience as a receptionist/administrator is an advantage (medical practice experience beneficial but not essential)
- Good communication skills (spoken and written)
- Friendly, open and professional manner with patients
- Neat, presentable appearance and appropriate professional dress
- Basic computer literacy (email, Word, practice software can be trained)
- Reliable, punctual and able to work independently
- Stable employment history (we are not looking for someone who frequently changes jobs)
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