Key Accounts Manager
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Introduction
Distributor of nicotine, vaping, tobacco or regulated FMCG
Description
Key Responsibilities
Manage relationships with major national retail accounts, buyers and category teams.
Drive revenue growth through new listings, ranging opportunities and promotions.
Negotiate trading terms, promotional support and listing opportunities.
Monitor sales, sell-through, ranging and on-shelf performance.
Manage drop shipment submissions, invoices, statements and reconciliations.
Follow up on outstanding payments, deductions, claims and credit notes.
Monitor debtor ageing and proactively manage overdue accounts.
Conduct regular buyer meetings and business reviews.
Provide weekly account performance updates, forecasts and risk reports.
Conduct store visits to monitor planogram compliance and product availability.
Work closely with Finance, Operations and Sales teams to ensure excellent account service.
Profile
Minimum Requirements
· 3+ years' experience in Key Account Management or National Account Sales.
· Proven experience managing major South African retail chains such as Pick n Pay, SPAR, OK Foods, Makro or similar.
· Strong FMCG retail knowledge, including trading terms, promotions, drop shipments and planograms.
· Experience with invoice submissions, reconciliations and deduction disputes.
· Strong communication, negotiation and relationship-building skills.
· Excellent organisational and attention-to-detail skills.
· Proficient in Excel.
· Relevant qualification: BCom, NDip Sales/Marketing/Business or equivalent.
· Valid driver's licence and own reliable vehicle.
Advantageous
· Experience in nicotine, vaping, tobacco or regulated FMCG.
· Knowledge of Sage Evolution or similar ERP systems.
· Experience with SPAR drop shipments and Pick n Pay supplier processes.
· Forecourt channel experience with brands such as BP, Shell, Engen, Caltex, Sasol or Freshstop.
Experience resolving deduction disputes and recovering short-paid invoices
We offer
CTC + Performance Bonuses
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