EB - Claims Clerk

5 days ago
Oakdene, South Africa Ulwazi Staffing Full-time

Introduction

We are seeking an experienced and detail-driven Employee Benefits Clerk.  The successful candidate will handle the full claims process with an ability to prioritize & drawing conclusions from data,ensuring accuracy,  and excellent client service.

 

KNOWLEDGE AND SKILLS:

  • Intermediate MS Office
  • Able to work under pressure
  • Able to adapt to change
  • Good Communication skills   
  • Organisational and administrative skills.
  • Good Customer service

Duties & Responsibilities

Key Responsibilities

  • Administer employee benefit programs, including pension/provident fund and other employee benefits.
  • Verify claim documentation and ensure compliance with fund rules and legislation.
  • Maintain accurate records and update claim information on internal systems 
  • Respond to withdrawal claims queries professionally and effeciently
  • Corresponding with members or employers via mail, e-mail or telephonically
  • Calculating benefits payable
  • Completing and submitting necessary statistical reports
  • Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act
  • Preparing claims for payment of benefits on the Workflow and mainframe systems.

Desired Experience & Qualification

 

BASIC WORK EXPERIENCE REQUIRED:

  • Minimum of 2 years related experience in an admin environment.
  • Contributions experience would be an advantage.

 

MINIMUM REQUIREMENTS:

  • Grade 12
  • Good attendance record and reliability
  • Proficient in Microsoft Office
  • High level of accuracy and attention detail

Package & Remuneration

R23 116 (CTC)

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