Service Supervisor

Our client is seeking a Service Supervisor to join their team based in Benoni. The successful candidate will lead and coordinate all field service activities related to steam turbines and associated equipment, ensuring that work is planned, resourced, executed, and completed in accordance with contractual requirements, approved schedules, budgets, safety standards, quality systems, and procedures. The Services Supervisor is also responsible for developing team capability, optimising the use of personnel and equipment, supporting proposals and project execution, and ensuring the effective use of SAP.

In order to be considered for this role you must have the following:

• Matric.

• Mechanical Fitter trade, Bachelor's degree or technical qualification in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Engineering, or a related discipline will be an advantage.

• Significant experience in steam turbine services, rotating equipment, power generation, heavy industry, or a similar technical environment.

• Proven experience leading field service technicians and experience in turbine installation, commissioning, maintenance, overhaul, inspection, repair, or troubleshooting.

• Experience in project execution, resource planning, job costing, and operational reporting.

• Experience working with SAP or a comparable enterprise resource planning system.

• Knowledge of quality management systems, non-conformance management, and occupational health and safety requirements.

• Experience supporting technical and commercial proposals is advantageous.

• A legal driver's licence and a valid passport, with the freedom to travel (including overnight stays).

• Must be able to communicate clearly and concisely in English (orally and in writing), including making presentations.

• Strong leadership skills with the ability to make independent decisions, handle difficult situations, work under pressure, and pay close attention to detail.

• Hard working, resourceful, ambitious, and have excellent business acumen.

Key Accountabilities (But not limited to):

• Lead and coordinate field service teams involved in steam turbine installation, commissioning, maintenance, inspections, repairs, overhauls, and troubleshooting.

• Develop, implement, and monitor site operating procedures, and plan/schedule field service activities ensuring all resources and documentation are available.

• Ensure that technicians possess the required skills, qualifications, authorizations, and knowledge, and monitor the preparation, execution, and close-out of site activities.

• Ensure compliance with company policies, legal requirements, customer requirements, health, safety, environmental, and quality standards.

• Support the execution of steam turbine service projects from mobilization through completion, and support customer communication regarding operational progress and technical matters.

• Work with Projects, Commercial, and Operations teams to support proposals/tenders, provide accurate input regarding resources, and review proposed cost structures/margins.

• Ensure the effective use of SAP for service planning, job costing, resource allocation, time recording, and prepare/maintain accurate operational and financial reports.

• Monitor labour utilization, overtime, travel, subcontractor costs, and support the management team in managing budgets and implementing recovery plans.

• Lead, motivate, and manage field service teams, conduct performance appraisals, and support succession planning and training.
   

Should you meet ALL of the above requirements please send your CV to admin@afrikye.co.za.

Disclaimer: Should you not hear from us within 2 weeks please consider your application unsuccessful.