IT Intern

3 days ago
Boksburg, South Africa BAOFN Compressor South Africa Full-time

Introduction

To gain hands-on IT experience by helping to set up and support BAOFN’s computers, phones, printers and network across our three branches, under the guidance of the Automation Manager. This is a One-Year internship based at Boksburg Branch, with travel to the other branches when needed.

Duties & Responsibilities

Safety, Health, Environment and Quality:

  • Comply with SHEQ requirements and site safety rules at all branches
  • Report unsafe conditions, damaged equipment and incidents promptly

 

Hardware & Devices:

  • Assist with setting up and deploying new laptops, mobile phones, printers and other IT hardware
  • Help install Windows 11, Microsoft Office and other company software on new laptops
  • Help set up Android phones with company apps, email, contacts and calendar sync
  • Help prepare devices for new staff, and collect and reset devices when staff leave
  • Help keep the IT asset register up to date

 

User Support:

  • Assist staff at all three branches with day-to-day IT issues, in person, by phone or remotely
  • Troubleshoot basic hardware, software, printer and connectivity problems
  • Help with user account setup and password resets
  • Log support requests and follow them up until they are resolved
  • Travel to the other branches when an issue cannot be resolved remotely
  • Escalate issues you cannot resolve to the Automation Manager

 

Networks & Security:

  • Assist with network upgrades at all three branches
  • Help set up network monitoring and learn how to use it
  • Assist with Windows updates, antivirus and basic security checks
  • Help check that backups are running

 

Documentation:

  • Document device setups, procedures and fixes as you learn them

 

Growth:

  • Take part in on-the-job training and work towards an entry-level IT certification
  • Share ideas for improving our IT systems and processes

 

Knowledge, skills & attributes

  • Self-starter with a passion for all things tech
  • Understanding of Windows and Android
  • Basic understanding of computer hardware and networks advantageous
  • Basic Microsoft Office skills
  • Curious, eager to learn and not afraid to ask questions
  • Good communication skills and a helpful attitude
  • Problem-solving mindset
  • Able to work independently once shown how
  • Reliable, punctual and organised
  • Discretion when handling company and personal information

 

Desired Experience & Qualification

  • Matric / Grade 12
  • No work experience required; recent graduates and students are welcome
  • Home labs, self-built PCs and self-taught IT projects count – tell us about them in your CV
  • IT diploma, degree, N+ or other IT certificate (completed or in progress) advantageous, but not compulsory
  • CompTIA A+ or Microsoft 365 Fundamentals advantageous
  • Valid South African driver’s licence advantageous
  • Candidates studying part time are welcome, but must commit to company working hours

Interested?

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