Technical Team Leader

5 days ago

Johannesburg, Gauteng, South Africa FirstRand Full time R1 200 000 - R2 400 000 per year

Job Description

To lead a technical team in delivering high-quality IT solutions aligned with FNB's strategic objectives. The TTL is responsible for managing team performance, ensuring operational excellence, driving innovation, and maintaining strong stakeholder relationships.

Key Responsibilities:

Customer Perspective

  • Build and maintain effective relationships with stakeholders for expectation management and integration.
  • Deliver exceptional IT service by proposing innovations and ensuring appropriate solutions are developed.
  • Participate in cross-functional collaboration and forums to support teamwork.

Financial Perspective

  • Drive cost-effectiveness by identifying and implementing operational efficiencies.
  • Track and report on initiatives that contribute to cost savings for FNB and CBP.

People Perspective

  • Manage team performance, skills development, employment equity, and culture.
  • Facilitate knowledge sharing and innovation through collaborative sessions.
  • Support personal development through training plans and PDPs.
  • Encourage cross-skilling and team engagement through regular touchpoints.

Process Perspective

  • Translate business IT requirements into implementable solutions and ensure operational continuity.
  • Lead incident resolution, technical debt management, and capacity planning.
  • Drive adherence to IT strategy, governance, and compliance (e.g., SDLC, COBIT, ITIL).
  • Oversee technical support escalations and ensure SLA compliance.
  • Ensure thorough unit and integration testing for all development tasks.
  • Manage project execution, including iteration planning, documentation, vendor alignment, and change management.
  • Conduct performance assessments and work breakdown structures for programmers and analysts.
  • Continuously improve systems, processes, and services for greater efficiency.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Certifications in Agile, ITIL, or relevant technical domains are advantageous.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

24/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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