Rental Agent

Minimum Requirements:

• Matric
• Computer literate
• Able to complete forms related to own working area.
• Can complete administrative procedures with necessary direction and systems at disposal
• Energetic
• Honesty
• Able to deal with pressure.
• Self-confident
• Proactive
• Committed
• Attention to detail
• Understands administrative procedures in own department.
• Is aware of the importance of understanding customer needs.
• Has an understanding of the services that the organisation provides.
• Knows which services are targeted at which customer.
• Understands the importance of transport and distribution for the company.
• Understands the importance of Health and Safety

Responsibilities:

• Maintain a high level of customer service and attend to all customer queries promptly
• Issue a contract for each hire
• Complete contract in full including customer details, order number etc
• Ensure vehicles are prepared in advance to hire
• Ensure vehicle leaves yard within 15 minutes of order being received
• Ensure vehicles are delivered/collected on time
• Ensure collection slips are completed and attached to contract for invoicing purposes
• Open and close contracts daily
• Liaise with debtors on authorisation codes and arranging account numbers
• Arrange sub-accounts for branches
• Manage and maintain all reports/schedules
• Maintain professional conduct
• Assist in relevant operations/operational functions as required