Customer Liaison Administrator

1 day ago

Cape Town, Western Cape, South Africa Time Personnel Full time R120 000 - R180 000 per year
Job Overview
  • Application Deadline: 17 November 2025
  • Job Location: Cape Town, Western Cape
  • Job Title: Customer Liaison Administrator
  • Salary Offer: R12,000
  • Education Level: Certificate
  • Job Level: Intermediate
  • Minimum Experience: 1 - 3 Years
Customer Liaison Administrator required in Cape Town.

Do you thrive in a customer service environment? Our client in Milnerton is seeking a friendly and professional individual to engage with customers in person, over the phone and via email, in assisting with account queries and scheduling meetings.

This role offers a well-rounded mix of administrative tasks, finance-related responsibilities and client interaction.

Basic computer skills in MS Office are required, and full training will be provided on the company's ERP systems.

Salary: R12 000 negotiable dependent on experience.

Requirements:

  • Matric, or similar qualification
  • 2+ years' experience in Office Administration
  • Valid driver's license & own vehicle
  • Well-groomed and professional appearance
  • Professional communication in English & Afrikaans
  • Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving
  • Basic accounting skills (Xero Accounting software training can be provided)
  • Good telephone communication skills and etiquette
  • A pleasant attitude and calm approach are essential for this role
  • Applicants must have no criminal record
  • Advantage: experience with medical aids & reimbursements

Duties and Responsibilities:

  • Handle telephone calls
  • Bookings
  • Perform personal assistant duties for the owner from time to time (running an errand)
  • Respond to emails, WhatsApp's & enquiries
  • Place, receive & manage orders/returns/couriers
  • Stock control & management
  • Invoicing, statements & payment follow-ups
  • Patient filing & record management
  • Write and submit medical aid motivations, compile quotations
  • Prep medico-legal reports
  • Administer accounts on Xero Accounting, liaise with accountants
  • Monthly payroll submissions & commissions
  • Conduct regular courtesy calls to patients

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