Senior Technical Architect

2 days ago

Johannesburg Gauteng South Africa Quintica Full time R1 200 000 - R2 400 000 per year

As a Senior Technical Architect, you will be responsible for implementing, and supporting ServiceNow solutions for Quintica clients. You will also contribute to the development of internal IP, mentor junior resources, and provide expert guidance to customers, ensuring effective integrations and alignment with business objectives.

Job Overview and Purpose

You will work closely with clients to design and implement scalable ServiceNow solutions, act as a trusted advisor. The role involves analyzing client requirements, estimating project tasks, and leading implementations while ensuring adherence to best practices and industry standards.

Duties and Responsibilities

  • Lead the design, development, and deployment of ServiceNow solutions.
  • Gather and analyze client requirements to propose effective solutions.
  • Develop and maintain ServiceNow applications, configurations, and workflows.
  • Conduct testing and quality assurance before moving solutions to production.
  • Ensure compliance with ServiceNow best practices and coding standards.
  • Automate processes and improve system performance through optimization.
  • Implement and maintain integrations between ServiceNow and third-party applications using APIs, REST, and SOAP web services.
  • Perform technical assessments for new plugins, features, and configurations.
  • Provide technical leadership and mentorship to junior consultants.
  • Support ServiceNow upgrades, patching, and release management cycles.
  • Troubleshoot and resolve technical issues in client environments.
  • Collaborate with stakeholders to ensure successful solution adoption.
  • Deliver training and knowledge transfer sessions to internal teams and clients.
  • Stay up-to-date with ServiceNow advancements and emerging technologies.

Education, Certifications, and Qualifications

  • Diploma or Degree in Computer Science or related field.
  • ITIL v4 Foundation Certification.
  • ServiceNow Certifications:
    • Certified System Administrator (CSA)
    • Certified Implementation Specialist (CIS) - any field suitable 
    • Certified Application Developer (CAD)
  • Certified Technical Architect (CTA) (preferred).

Industry and Technical Skills & Experience

  • 8 - 10 years of hands-on ServiceNow experience across multiple modules, such as:
    • ITSM (IT Service Management)
    • ITOM (IT Operations Management)
    • CSM (Customer Service Management)
    • TSM (Telecom Service Management)
    • HR Service Delivery
    • ITBM (IT Business Management)
    • Service Portal & Mobile Development
    • Integration Hub & API integrations
  • Experience in designing, configuring, and developing ServiceNow applications and integrations.
  • Strong understanding of ITIL and Agile methodologies.
  • Excellent problem-solving and communication skills.
  • Ability to lead and mentor junior team members.
  • Ability to work independently and within a team environment.

Why Join Us?

At Quintica, we foster innovation and growth. Join our team of experts to work on cutting-edge ServiceNow solutions, collaborate with industry leaders, and make an impact by transforming business processes with technology.

  • Technical Architect

    3 days ago

    Johannesburg, South Africa Cahead Technologies Full time

    We are hiring for Technical Architect/Solution Architect (Java /Dotnet) for one of our clients based out at Johannesburg - Exp Level - 7+years. - Minimum 3 years of programming experience - Skills - Senior - Consultant needs to have experience in below - IT Data structure - Application systems - Agile Development - System Development Life cycle (SDLC) -...

  • Senior Network Architect

    1 week ago

    Gauteng, South Africa ASIE Personnel Full time

    **Senior Network Architect (IX)** Our client a leader in the Telecommunication industry is currently looking for a Senior Network Architect (IX) to be based in Fourways. As part of the Engineering team, plan, design, select technologies & equipment, implement, and make required changes to the group Internet Exchange (IX) network within budget and timelines...

  • Senior Salesforce Technical Architect

    2 weeks ago

    Johannesburg North, South Africa H2R Africa Full time

    An Permanent position has become available for a Senior Salesforce Technical Architect for a client. As it will also be a consulting role, different working sites will apply. The main office location will be in Johannesburg - A company on the forefront of evolving business through digital transformation, is seeking a Technical Architect with 7+ years of...

  • Senior Professional Architect

    2 days ago

    Sandton, South Africa Pitzer International Full time R300 000 - R840 000 per year

    Company Description Architects Job Description Senior Professional Architect - Commercial and RetailLocation: Sandton, GautengType: Permanent, Full-timeSalary: R25,000 - R70,000 per month (Negotiable on experience and qualifications)Required Qualifications and Experience:B Arch or similarSACAP registration is preferred years experience in retail and...

  • Senior Webmethods Platform Architect

    2 weeks ago

    Johannesburg South, South Africa Risingsun Softsol Full time

    Risingsun looking for a Senior WebMethods Platform Architect to work and join at Joburg. 12+ months extendable contract. Work: Hybrid model Below is the job spec: - A master’s degree or above is preferred. - minimum of 8 years of professional technical experience related to software development, systems design and deployment, or networking and...

  • Senior Security Technical Architect

    3 weeks ago

    Johannesburg, South Africa Ntt Data, Inc. Full time

    Overview Join to apply for the Senior Security Technical Architect role at NTT DATA, Inc. Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion...

  • Salesforce Technical Architect

    3 weeks ago

    Johannesburg, South Africa Badger & Bird Talent Full time

    Role Summary We are representing a leading South African Salesforce consulting partner seeking a senior Technical Architect. This is a high-impact role where you will be the technical cornerstone for complex, large‑scale client projects. You will be responsible for designing robust and scalable solutions, owning the technical delivery, and guiding both...

  • Salesforce Technical Architect

    2 days ago

    Johannesburg, Gauteng, South Africa Badger & Bird Talent Full time R1 200 000 - R2 400 000 per year

    Salesforce Technical ArchitectRole SummaryWe are representing a leading South African Salesforce consulting partner seeking a senior Technical Architect. This is a high-impact role where you will be the technical cornerstone for complex, large-scale client projects.You will be responsible for designing robust and scalable solutions, owning the technical...

  • Senior Azure Technical Architect

    2 weeks ago

    Johannesburg, South Africa Boardroom Appointments Full time

    **Job purpose**: The Senior Technical Architect works with colleagues and contributes to the development and design of complex solutions based on their technical knowledge across two or more technology domains. The individual in this position is required to complete the overall technical design and build of the large, complex elements of the solution to meet...

  • Salesforce Technical Architect

    7 days ago

    Johannesburg, South Africa Badger & Bird Talent Full time

    We are representing a leading South African Salesforce consulting partner seeking a senior Technical Architect. This is a high‑impact role where you will be the technical cornerstone for complex, large‑scale client projects. You will be responsible for designing robust and scalable solutions, owning the technical delivery, and guiding both clients and...