UX Designer

3 days ago

Johannesburg, Gauteng, South Africa Hire Resolve Full time R600 000 - R1 200 000 per year
A leading Fintech company is looking for a creative UX Designer who is passionate about simplifying complex digital journeys. You'll help design intuitive and user-friendly experiences across web, mobile apps, and WhatsApp tools. 

Responsibilities: 

  • Design user-centric wireframes, flows, and journeys for web, mobile, and WhatsApp platforms.

  • Conduct user research and usability testing to uncover needs, pain points, and feedback.

  • Translate research findings into actionable design insights.

  • Facilitate internal design workshops and feedback sessions.

  • Develop accessible and intuitive designs for non-digital-native users.

  • Collaborate with product, engineering, marketing, and operations teams from concept to launch.

  • Deliver detailed UX documentation, prototypes, and visual assets.

  • Partner with BBB's field teams to validate designs with the Sales Force and end users.

  • Create personas and journey maps based on real user behaviors and limitations.

  • Maintain visual consistency and usability across platforms in line with brand guidelines.

  • Champion accessible design for low-literacy or first-time tech users.

  • Contribute to onboarding experiences and support content to drive user adoption.

Requirements: 

  • Degree in Design, Human-Computer Interaction, Psychology, or related field.

  • 3+ years of professional UX design experience with a strong portfolio showcasing impact.

  • Experience in fintech, telecommunications, e-commerce, or customer service tools.

  • Solid knowledge of human-centered design and usability principles.

  • Experience designing for multilingual, mobile-first, and low-data environments.

  • Understanding of WhatsApp chatbot flows and interfaces.

  • Experience with user testing in low-resource or offline environments (advantageous).

  • Familiarity with accessibility and inclusive design in South African contexts.

  • Technical Skills:

    • Demonstrated ability to design across web, mobile, and conversational platforms.

    • Proficiency in tools like Figma, Adobe XD, or similar.

    • Strong understanding of responsive and mobile-first design principles.

    • Experience working within design systems and UI libraries.

    • Basic knowledge of HTML, CSS, or JavaScript is a plus.

    • Comfortable working in Agile development environments.

Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Gaby Turner at [email protected] or on LinkedIn
You can also visit the Hire Resolve website:  or email us your CV: [email protected] 

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