Support Account Manager Intern

4 days ago

Johannesburg, Gauteng, South Africa Oracle Full time
Description

Support Account Manager Intern (Renewals) – Job Description (2026 Intake)

Line of Business: Oracle Support / Renewals

Location: Woodmead, South Africa

Program Duration: This internship is a 12-month program starting 1 April 2026.

Eligibility: This internship is open to graduates who have not previously participated in an internship or held a permanent role for over 12 months. In line with our obligations under the Employment Equity Act 1998, preference will be given to candidates from designated groups

Application Requirements:

To be considered, please include the following documents:

  • CV
  • Copy of ID
  • Academic transcript
  • Any relevant certificates

Incomplete applications will not be considered.

Purpose of the Role

To support the Support Renewals team with customer coordination, account health tracking, and the end-to-end renewals process. The role provides exposure to commercial operations, customer engagement, and Oracle's support business.

Career Level - IC0

Responsibilities

What You Will Do

  • Support SAMs during customer calls by capturing notes and follow-up actions.
  • Assist with renewal preparation, customer data updates, and timeline tracking.
  • Maintain account documentation, plans, and internal systems.
  • Coordinate with Support, Product, and Sales teams on open items.
  • Track escalations and customer concerns under guidance.
  • Prepare basic reports related to account health or renewal progress.
Qualifications
  • Bachelor's degree in Business, Marketing, Communications, MIS, IT, Commerce, or related field.
  • Strong communication and organisational skills.
  • Customer-focused mindset with interest in technology.
  • High attention to detail and willingness to learn.
Desired Experience (Not required, but beneficial)
  • Exposure to customer service, coordination, or group project work.
  • Basic understanding of software or cloud concepts.
What We Will Offer You
  • Training: Structured onboarding and hands-on exposure to Renewals processes and tools.
  • Mentorship: Support from experienced SAMs to help you grow.
  • Real Experience: Work on real renewal tasks and customer coordination.
  • Networking: Build connections across Support, Product, Sales, and Operations.
  • Work Environment: Be part of a collaborative, fast-paced team in our South Africa office.
  • Learning Resources: Access to Oracle's global learning platforms for continuous upskilling.
Qualifications

Career Level - IC0

  • Support Account Manager Intern

    2 days ago

    Johannesburg, Gauteng, South Africa Oracle Full time

    Support Account Manager Intern (Renewals) – Job Description (2026 Intake)Line of Business: Oracle Support / RenewalsLocation: Woodmead, South AfricaProgram Duration: This internship is a 12-month program starting 1 April 2026.Eligibility: This internship is open to graduates who have not previously participated in an internship or held a permanent role for...

  • Support Account Manager Intern

    4 days ago

    Johannesburg, Gauteng, South Africa Oracle Full time

    Job DescriptionSupport Account Manager Intern (Renewals) – Job Description (2026 Intake)Line of Business: Oracle Support / RenewalsLocation: Woodmead, South AfricaProgram Duration:This internship is a 12-month program starting 1 April 2026.Eligibility:This internship is open to graduates who have not previously participated in an internship or held a...

  • Internal Key Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Mh Solutions Full time R500 000 - R1 500 000 per year

    INTERNAL KEY ACCOUNT MANAGER - JOHANNESBURG The main purpose of the role:The Internal Key Account Manager oversees profitable growth for new and existing Priority Customers, aligning business offers with customer needs. Their goal is to enhance relationships, create value, and expand influence within customer organizations. They ensure excellent customer...

  • International Sales Support

    1 week ago

    Johannesburg, Gauteng, South Africa Dometic Full time

    Dometic is a global leader in outdoor living solutions, providing essential gear for an adventurous lifestyle. We are on an exciting growth and transformation journey not the least within our Outdoor Standalone business.Outdoor Standalone empowers everyday adventurers with essential gear for an adventurous lifestyle. Our product portfolio includes outdoor...

  • Finance Accounting Manager

    2 days ago

    Johannesburg, Gauteng, South Africa Nabati Food PTE LTD Full time

    Position SummaryThe Overseas Finance & Accounting Manager is responsible for leading all financial, accounting, and compliance activities for Nabati's international operations. This role ensures accurate financial reporting, strong internal controls, statutory compliance, and supports business growth through sound financial analysis and decision-making. The...

  • Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Safeguard Global Full time

    As anAccount Manager, you'll take the lead in managing and growing a portfolio of existing clients while uncovering exciting new business opportunities. You'll be the trusted partner for our customers, connecting with them across multiple channels, understanding their global workforce goals, and delivering solutions that truly make a difference.If you're...

  • Inside Sales Support Intern

    1 week ago

    Johannesburg, Gauteng, South Africa Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Inside Sales Support Intern

    1 week ago

    Johannesburg, Gauteng, South Africa Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Finance Administrator- Johannesburg

    4 days ago

    Johannesburg, Gauteng, South Africa Blueion Support Services Full time

    Job PurposeThe Finance Administrator is responsible for providing financial and administrative support to ensure effective, efficient, and accurate financial and administrative operations. The role involves processing financial transactions, maintaining records, assisting with reconciliations, and supporting the finance team in day-to-day operations.Key...

  • Internal Audit Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Forvis Mazars Full time R1 200 000 - R2 400 000 per year

    Job DescriptionMazars Advisory is currently recruiting for a Manager in Internal Audit to join their dynamic, fast-growing team. The successful candidate should have the necessary internal audit skills, knowledge, and experience.Minimum RequirementsPrevious Audit firm experience necessary;CIA advantageous, or at the least, registration for completion of...