Physiotherapy Receptionist

Join Our Team as a Physiotherapy Receptionist at Floyd Lebatie Physiotherapy

Passionate about healthcare and eager to grow in a dynamic, high-performance environment?

Floyd Lebatie Physiotherapy, located in Sandton, is one of South Africa's leading sports and orthopaedic physiotherapy practices — committed to ensuring every patient moves optimally in sport, work, and life.

We focus on engineering movement so our patients can engineer life.

We're now searching for a driven, coachable, and professional Receptionist to become the welcoming face of our Sandton practice on a permanent basis.

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Role Overview

This is a full-time, on-site role at our new Sandton practice , where excellence and innovation meet patient care.

You will play a pivotal role in shaping the first impression of the Floyd Lebatie Physiotherapy experience — ensuring every patient feels valued, understood, and supported.

Key Responsibilities:

Manage phone calls, emails, and walk-ins with professionalism, empathy, and precision

Oversee all front desk operations and clerical duties with consistency and attention to detail

Deliver exceptional patient service — from first contact to follow-up

Coordinate appointments, billing, and scheduling efficiently

Communicate effectively with both patients and the clinical team

Utilize Apple iWork and scheduling software seamlessly

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Qualifications & Experience

Exceptional communication, organization, and multitasking skills

Strong phone etiquette and customer service orientation

Confident computer literacy (iWork, scheduling software)

Prior experience in medical, healthcare, or premium service environments (advantageous)

Proven sales and conversion ability — you know how to turn interest into bookings

Minimum 3 years of experience in a similar role

High school diploma or equivalent qualification

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Position Details

Location: Sandton

Contract: Permanent

Hours: Monday – Friday (no weekends)

Start Date: January 2026

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How to Apply

Applications must be submitted via:

Only online applications will be considered.

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Join Floyd Lebatie Physiotherapy – Engineering Movement.

Be part of a world-class team redefining the standard of patient experience through innovation, empathy, and excellence.