Sales Assistant

21 hours ago

Durban, KwaZulu-Natal, South Africa Ares Holdings Full time

Crocs Springfield is looking for a Sales Assistant to join their team.

Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant.

Company Values:

• We commit to the wellbeing of our team

• We work with a positive attitude

• We believe in our team

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds

• Deliver excellent customer service to every customer following the Crocs customer service procedures

• Establish your customer's needs and use your technical knowledge to demonstrate benefits to meet those needs

• Close the sale & secure add on sales

• Invite your customer to back & turn them into Crocs fans

• Monitor your daily sales against your individual budget every few hours

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily

• Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy

• Ensure stock entries in the POS systems are accurate

• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System

• Process customer orders

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms

• Assist the manager with open and closing the store

Training

• Your training is your responsibility

• Ensure you are allocated a buddy initially & that you learn from them

• You must attend quarterly training sessions & complete the assessments

• Ensure you receive monthly feedback from your manager

• Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack

• These are essential as they will determine your eligibility for promotions

Merchandising

• Observe the store & maintain stock presentation in accordance with the Crocs standards

• Ensure sizes are replenished

• Assist the team to change the windows/ Mannequin's fortnightly

• Ensure POS materials are stored in the area to avoid damage

Why work for us:

• Fast growing and well-established brand

• Extensive growth opportunities within

• Company upskills employees and provide training opportunities

Requirements

• Grade 12 or Equivalent

• 1 year of customers services experience minimum

• Crocs product knowledge advantageous

• Able to work flexible shifts

Perks & Benefits

  • You get to work for a rapidly expanding distributor with aspirational brands.
  • Quarterly Uniform allowance 
  • Staff discount (50% off for you and your family across all the brands within the group)
  • Company performance incentive scheme
  • Long-service incentives
  • Holistic Employee Wellness programme
  • The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.

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