Senior Administrator, PW

7 days ago

Cape Town, Western Cape, South Africa TMF Group Full time

Disclaimer
About TMF
TMF Group
is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the role
We are looking for a Senior Administrator to join our dynamic Private Wealth & Family Office team, delivering exceptional service to high-net-worth individuals and families. In this role, you will support the Line Manager in overseeing the team, act as the first point of contact for junior staff, and ensure seamless client service delivery. You will play a key role in managing client relationships, supervising team members, and executing a variety of banking, investment, and financial transactions within your authority.

Key Responsibilities

  • Undertake banking, investment, and financial transactions within defined authority.
  • Attend client meetings, prepare clear and concise meeting notes, and take ownership of client work.
  • Develop client and intermediary relationships.
  • Assist the Line Manager with team management.
  • Act as a mentor and first point of contact for junior staff.
  • Act as a Category "B" signatory.
  • Identify and escalate technical issues or potential problems.
  • Provide technical assistance to administrators and review non-complex work.
  • Demonstrate awareness of risk management and governance frameworks.
  • Ensure consistent high standards of delivery aligned with TMF values.
  • Communicate effectively with internal and external stakeholders, handling difficult situations diplomatically.
  • Evaluate and report on client service levels.

Key Requirements

  • Minimum of 3 years' experience in the Trust/Corporate industry.
  • Ideally studying towards a relevant "Table 4" professional qualification as defined by the JFSC.
  • Proficiency in MS Office (Word, PowerPoint, Excel, Outlook).
  • Fluent in written and spoken English.

What's In It For You

  • An exciting opportunity in an international company
  • Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
  • A career within an ever evolving market
  • Flat hierarchies with direct contact to management and international exchange

We're looking forward to getting to know you

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