Sales Administrator

2 weeks ago

Cape Town, Western Cape, South Africa Mustek Limited Full time
Job Purpose:

The Sales Administrator is responsible for assisting the Sales Executives with sales calls on Mustek Products and building customer relationships.

Responsibilities:

Sales Assistance

  • Responsible for processing orders by telephone, email or mail.
  • Check that orders include the correct prices, discounts and product numbers and enter them into the company's computer system.
  • Administrators maintain sales records and update customer records.
  • Provide information on sales by product line or territory that sales managers use to prepare reports and monitor performance.
  • Processing a high volume of product orders.
  • Processing invoices for all sales transactions.
  • Checking prices and contracts are up to date.
  • Reporting monthly sales results to the sales team.
  • Supporting the sales force with general operations to help reach the team's objectives.
  • Taking phone calls from customers.
  • Communicating internally important feedback from customers.
  • Processing staff timesheets.
  • Dealing with and responding to high volumes of emails.
Education and Experience:
  • Matric
  • Sales and/or Marketing qualification preferred
  • 1 year experience within ICT industry sales and marketing
Skills and Knowledge:
  • Exposure to chain stores
  • Computer knowledge, specifically MS office applications
  • Basic knowledge of budgeting, sales and marketing principles
  • ICT industry knowledge
  • Good administration skills
  • Good telephone etiquette
  • Good communication skills
  • Good people handling skills
  • Networking skills
  • Organising skills
  • Time management skills
  • Efficient computer literacy especially in MS applications

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