Network Specialist

About Us
Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party

About You
You're a network specialist who lives and breathes connectivity. With deep expertise in Ubiquiti's UniFi ecosystem, you don't just maintain networks—you architect them for peak performance and reliability. You understand that in a fast-paced e-commerce environment, network downtime isn't an option, and you proactively monitor, optimize, and secure our infrastructure to keep business flowing seamlessly.

Your technical prowess is matched by your problem-solving mindset. Whether you're troubleshooting a connectivity issue, deploying new access points, or implementing advanced security protocols, you approach each challenge methodically and efficiently. You thrive on staying current with emerging network technologies and take pride in building robust, scalable infrastructure that supports our growing business needs.

Responsibilities
Network Design and Deployment:

• Analyze business and technical requirements to design and establish optimal network infrastructure
• Install, configure, and deploy UniFi access points, switches, security gateways, and related Ubiquiti equipment
• Plan and execute network expansion projects to support organizational growth
• Design and implement both wired and wireless network solutions that ensure seamless connectivity across all office locations

Performance Monitoring And Management

• Continuously monitor network performance using UniFi Controller and related management tools
• Optimize network configurations for maximum speed, reliability, and efficiency
• Manage bandwidth allocation and server capacity to meet user demand
• Conduct regular performance assessments and implement improvements proactively
• Generate and analyze network performance reports to identify trends and potential issues

Troubleshooting And Maintenance

• Perform comprehensive diagnostics to identify and resolve network connectivity issues
• Ensure high availability and minimal service interruption through proactive maintenance
• Respond promptly to network incidents and implement effective solutions
• Coordinate firmware updates and patches for all network equipment
• Maintain network uptime and reliability standards aligned with business objectives

Security Implementation

• Implement, monitor, and evaluate network security protocols and measures
• Configure and manage firewalls, VPNs, and secure access controls
• Conduct regular security audits and vulnerability assessments
• Respond to security incidents and implement preventative measures
• Ensure compliance with data protection regulations and company security policies

ISP Relations And Management

• Serve as the primary point of contact for Internet Service Provider relationships
• Negotiate service level agreements and manage ISP performance expectations
• Troubleshoot ISP connectivity issues and coordinate resolution efforts
• Evaluate ISP services and recommend optimizations or changes as needed
• Manage failover solutions and backup connectivity options

Documentation And Standards

• Maintain comprehensive and accurate documentation of network configurations, topologies, and policies
• Document standard operating procedures for network operations and troubleshooting
• Create and update network diagrams and asset inventories
• Ensure all changes are properly documented and communicated to relevant stakeholders

Equipment And Software Management

• Install and configure network equipment and software, including end-user networking accessories
• Manage the lifecycle of network hardware, coordinating upgrades and replacements
• Ensure proper inventory management of all network-related assets
• Evaluate new networking technologies and make recommendations for adoption

User Support And Training

• Provide technical support to end-users for network connectivity issues
• Train staff on secure network usage and best practices
• Collaborate with the IT team to resolve cross-functional technical challenges
• Communicate network changes, maintenance windows, and updates effectively to users

Continuous Improvement

• Stay current with Ubiquiti UniFi product updates, features, and best practices
• Participate in ongoing professional development and industry training
• Research and recommend emerging network technologies that could benefit the organization
• Contribute to IT strategy discussions with insights on network infrastructure needs

Experience And Qualifications

• Degree or diploma in Information Technology, Computer Science, Network Engineering, or a related field is preferred, but relevant experience will be considered
• Minimum 3-5 years of hands-on experience with Ubiquiti UniFi equipment and ecosystem (required)
• Proven experience in designing, deploying, and managing enterprise-level wired and wireless networks
• Strong knowledge of network protocols (TCP/IP, DNS, DHCP, VLANs, routing, switching)
• Experience with network security implementation including firewalls, VPNs, and access controls
• Demonstrated ability to troubleshoot complex network issues efficiently
• Experience managing ISP relationships and coordinating connectivity solutions
• Excellent problem-solving skills and the ability to work independently
• Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical users
• Project management capabilities with experience delivering network projects on time and within scope
• Certifications such as Ubiquiti Certified Professional, CompTIA Network+, CCNA, or equivalent are highly advantageous
• Knowledge of network monitoring and management tools
• Experience with documentation and maintaining technical records
• Ability to work in a fast-paced e-commerce environment where uptime is critical
• Assertive, proactive, and innovative approach to network management
• Strong work ethic and commitment to operational excellence.