Branch Manager
1 week ago
Well known retailer in Tokai that specializes in upmarket home designer floor collections products in search of a highly organized, hands-on Branch Manager. This Designer Collection follows current market trends concerning fashionable colours, texture, design, and affordability. You will be ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.
Main responsibilities include (but are not limited to):
Plan and direct the day-to-day activities of the branch
Ensure excellent customer satisfaction, always
Seek ways to better promote the store, the product offerings and service within the store
Develop and maintain the store attractiveness, presentability & cleanliness
Ensure the branch is always adequately staffed by:
Initiating hiring in a timely manner when staff leave or when seasonality demands it
Developing an appropriate scheduling plan for staff
Supervise and assist staff (there are 10 staff currently) in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles
Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch
Ensure product display in store is in line with merchandising guidelines
Ensure a strong system of inventory management is implemented and maintained, with specific focus on:
Adequate inventory levels of appropriate products in conjunction with procurement
Implementing stock counts in line with group direction
Ensuring ordering is done accurately and in a timely manner
Maintaining contact with suppliers to ensure maximum efficiency in purchasing process
Minimizing shrinkages and write-offs
Product range GP% targets are met by ensuring correct pricing and accurate capturing of receipts
Ensure branch administration is operating effectively and in line with company SOPs
Always ensure the safeguarding of the company assets within the branch
Ensure the store always remains clean and presentable
Personnel management, including selective HR duties
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Matric certificate
Intermediate knowledge of Microsoft office programs, specifically Outlook and Excel
Good level of skill on retail ERP programs
Minimum 5-7 years retail management experience
Employer & Job Benefits:
Basic salary plus commission and incentives
Working Hours:
Monday - Friday: 08h00 - 17h00pm
Sat: 08h30 - 15h00 (Alternate)
Skills
Organized and self-motivated and takes initiative
Strong organizational and multitasking skills
Leadership qualities and ability to motivate a team
Fluent in English & Afrikaans
Excellent communication and customer service skills
Strong management and coaching skills
Strong inter-personal skills
Good sales and customer service orientation
If you are interested in this opportunity, apply with your most recent resume & supporting documents.
Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.
Job Types: Full-time, Permanent
Pay: R30 000,00 - R40 000,00 per month
Work Location: In person
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Tokai, South Africa Edge Personnel (Pty) Ltd Full timeWell known retailer in Tokai that specializes in upmarket home designer floor collections products in search of a highly organized, hands-on Branch Manager. This Designer Collection follows current market trends concerning fashionable colours, texture, design, and affordability. You will be ultimately responsible and accountable for the successful operation...
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