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Senior Systems Engineer

2 weeks ago

Durban, KwaZulu-Natal, South Africa Winning Form Full time R1 200 000 - R2 400 000 per year
Description
  • Proven leadership and time management skills, with experience training and mentoring junior engineers. 
Responsibilities

Technical Leadership & Output 

  • Oversee the administration and optimization of Windows/Linux networks, servers, desktops, and laptops in a mission-critical, 24x7 environment. 
  • Manage and enhance Windows Server, Active Directory, Group Policy, and Exchange environments. 
  • Maintain VMWare environments 
  • Maintain Endpoint applications. 
  • Lead disaster recovery and business continuity planning, recommending and implementing solutions. 
  • Ensure timely installation of patches, updates, and service packs, with a focus on proactive system maintenance and performance optimization. 
  • Manage and enhance enterprise IP networks, ensuring high availability and performance in 24x7 environments. 
  • Conduct advanced research into networking issues, system updates, and emerging technologies. 
  • Administer Microsoft Office 365 and associated applications, ensuring optimal configuration and end-user experience. 
  • Provide high-level support and configuration for Microsoft Exchange and Office 365 infrastructure. 
  • Troubleshoot and resolve complex issues with MS Office O365, Exchange, and other business-critical software. 
  • Oversee the setup and management of new user systems, ensuring all hardware, software, and services are configured efficiently. 
  • Maintain a high level of operational security, ensuring systems are protected against threats and vulnerabilities. 
  • Take ownership of routine system monitoring, audits, and performance analysis to maintain system integrity and security. 
  • Develop, mentor, and lead a team of junior Systems Engineers and IT support staff. 

Strategic Systems Management & Collaboration 

  • Collaborate closely with Senior Engineers and other departments to ensure systems and solutions align with business objectives. 
  • Work with senior leadership to define and implement IT infrastructure improvements and upgrades. 
  • Play a key role in the management and optimization of backup solutions, ensuring business continuity in the event of system failure. 
  • Provide leadership and technical guidance on handling complex issues, offering training and support to 1st, 2nd, and 3rd-level engineers. 
  • Take a proactive approach to identifying potential issues, system weaknesses, and opportunities for improvement.

Living the Spirit: 

  • Approach your work with curiosity and a commitment to continuous learning and improvement. 
  • Stay informed of industry trends and be willing to explore new technologies and solutions. 
  • Foster collaboration within your team, contributing to a culture of shared success. 
  • Offer guidance and support to fellow team members, ensuring collective growth and success. 
  • Lead by example, upholding the highest standards of ethics and professionalism. 
  • Demonstrate forward-thinking by proactively identifying risks and proposing effective solutions. 
  • Communicate effectively to ensure smooth project execution, collaboration, and problem-solving. 
  • Go above and beyond to ensure systems run optimally, especially in high-pressure situations. 
  • Prioritize personal growth while remaining true to the company's values and mission
Qualifications
  • Bachelor's Degree or Diploma in Information Technology or related field. 
  • Internationally recognized certifications in Microsoft technologies (MCSA, MCSE, or similar). 
  • Linux+ or equivalent certifications. 
  • 6+ years in a senior technical role with a proven track record of managing enterprise-level systems. 
  • Extensive experience managing enterprise VoIP solutions such as Asterisk and Avaya. 
  • Strong expertise in IP networking and protocol management. 
  • Proficiency in scripting languages such as Python, PowerShell. 
  • Extensive experience with Microsoft technologies, including Office 365, Exchange, and SharePoint (Advanced knowledge preferred). 
  • Hands-on experience with cloud environments (Microsoft Azure, AWS, etc.). 
  • Advanced knowledge of security frameworks, disaster recovery, and business continuity planning. 
  • Expertise in managing and optimizing IT infrastructure in high-availability, mission-critical environments.