Spa Therapist

1 week ago

Cape Town, Western Cape, South Africa Pepperclub Hotel & Spa Full time R104 000 - R208 000 per year

PURPOSE: Under the general direction of the Spa Manager and within the limits of the hotel's policies and procedures, providing exceptional spa treatments to our guests.

REPORTING TO: Spa Manager

Main Duties/Responsibilities

  • Perform a variety of spa treatments including massages, facials, body treatments, manicures, pedicures, waxing, and other services as required.
  • Provide exceptional guest service, ensuring guest feels relaxed and satisfied with their spa experience.
  • Do consultations with guests to understand their needs and preferences.
  • Actively promote the spa, treatments, services, sessions and retail, as well as promotions.
  • Adhere to hygiene and safety standards
  • Have excellent product knowledge
  • Work together with other staff members to ensure seamless delivery of spa services.
  • Maintain proper supplies of professional products, towels, and other supplies in treatment rooms
  • Keep up to date with trends and the competition

JOB SPECIFICATIONS:

  • An international Beauty Therapy Certificate/ Somatology Diploma from ITEC or CIDESCO
  • 2-3 years of Hotel / Spa experience
  • Great previous retail track record
  • Ability to source new business
  • Ability to develop a regular client database
  • Required to work shifts and most weekends and public holidays

Knowledge & Skills

  • To be responsible, reliable and dependable
  • To be passionate and professional
  • To be able to multitask
  • To always have a positive attitude and service orientated
  • To be able to communicate well with guests and staff
  • To be able to manage own time efficiently

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