Recruitment Consultant

Job Title: Recruitment Consultant

Location: Tygervalley, Cape Town

Working Hours: Aligned with UK

About ICG Medical:
ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialities), midwives and home care/healthcare workers. Our company vision is to improve patient care. The DNA make up of our business stems from our core values: Open, Family and Passion. The business is made up of three recognised healthcare recruitment brands: Greenstaff Medical, Clinical24 and Cromwell Medical. Each deliver tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada and the USA with more office openings on the horizon

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Job Summary**
: The Recruitment Consultant is responsible for sourcing, assessing, and placing qualified healthcare professionals in various healthcare settings. This role involves managing the end-to-end recruitment process, maintaining strong relationships with both candidates and clients, and ensuring that all placements meet the highest standards of compliance and quality. The Consultant will also handle payroll queries, manage bookings and cancellations of shifts, and contribute to business development activitie

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Responsibilitie**

• s: Talent Sourci
• ng:Proactively source qualified candidates through various channels, including job boards, social media, professional networks, and referra
• ls.Develop and maintain a robust pipeline of nursing professionals to meet client dema
• nd.Utilize creative sourcing techniques to attract passive candidat
• es.Pipeline Manageme
• nt:Build and maintain a strong pipeline of candidates to ensure a steady flow of tale
• nt.Regularly update and manage the candidate database, ensuring that all information is accurate and up to da
• te.Monitor pipeline health and take proactive measures to address potential shortages in key are
• as.Support compliance officers in the collection of candidate documentati
• on.Candidate Engageme
• nt:Develop and maintain strong relationships with candidates, ensuring regular communication and support throughout the recruitment proce
• ss.Provide candidates with detailed information about available roles, client expectations, and the recruitment proce
• ss.Ensure a positive candidate experience, from initial contact through to placement and beyo
• nd.Confirm and update candidate availability on an ongoing bas
• is.Resolve candidate queries and issues in a proactive mann
• er.Candidate Assessment, Screening, and Onboardi
• ng:Conduct thorough candidate assessments, including interviews, reference checks, and verification of qualifications and certificatio
• ns.Screen candidates to ensure they meet client requirements and regulatory standar
• ds.Facilitate the onboarding process, ensuring all necessary documentation is completed and compliance requirements are m
• et.Deliver world class candidate experience and customer servi
• ce.Market Resear
• ch:Stay informed about market trends, including changes in healthcare regulations, staffing shortages, and competitive salary rat
• es.Conduct regular market research to identify new opportunities for candidate placement and client acquisiti
• on.Provide insights and recommendations based on market trends to inform recruitment strategi
• es.Administrati
• on:Maintain accurate and up-to-date records of all recruitment activities, including candidate interactions, client communications, and placement outcom
• es.Ensure all administrative tasks are completed in a timely and organized mann
• er.Ensure all CRM systems are up-to-date on a daily bas
• is.Performance Manageme
• nt:Achieve individual SLA's and recruitment targets, contributing to overall team performan
• ce.Monitor and analyse personal performance metrics, taking corrective action where necessary to meet goa
• ls.Participate in regular performance reviews with the Recruitment Team Leader/Manag
• er.Internal Collaborati
• on:Collaborate with other team members and departments, including marketing, compliance, and payroll, to ensure seamless recruitment operatio
• ns.Share market insights, candidate feedback, and other relevant information with colleagues to support team goa
• ls.Participate in team meetings, training sessions, and other collaborative activiti
• es.Client and Stakeholder Manageme
• nt:Grow and maintain strong relationships with clients, understanding their specific needs and providing tailored recruitment solutio
• ns.Regularly communicate with clients to update them on candidate availability, placement progress, and any issues that may ari
• se.Act as a trusted advisor to clients, offering insights and recommendations on workforce planning and talent acquisiti
• on.Payroll Queri
• es:Assist candidates with payroll-related queries, ensuring that issues are resolved promptly and accurate
• ly.Liaise with the payroll department to address any discrepancies or concerns related to candidate paymen
• ts.Ensure that all payroll information is accurately recorded and processed in a timely mann
• er.Assist in the acquisition of missing, rejected and released timeshee
• ts.Address any timesheet issues that may occ
• ur.Booking and Cancellation of Shif
• ts:Manage the booking and cancellation of shifts for candidates, ensuring that client needs are met, and candidates are kept inform
• ed.Coordinate with clients and candidates to fill last-minute vacancies and manage shift chang
• es.Reconfirm existing workers booked for placement to ensure attendance and reduce no sho
• ws.Maintain accurate records of all bookings and cancellations on the CRM systems, ensuring compliance with company policies and client agreemen

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Requiremen**

• ts: Proven Experie
  nce: Extensive experience in recruitment, preferably within the healthcare sec
• tor.Communication and Interpersonal Ski
  lls: Excellent communication and interpersonal skills, with the ability to build effective working relationships with clients, candidates, and colleag
• ues.Business Development and Negotiat
  ion: Strong business development and negotiation skills, with a proven track record of meeting and exceeding targets in a KPI and goal-driven environm
• ent.Independent and Team-Orien
  ted: Ability to work independently while also being an effective team player, contributing to a supportive environment that boosts team morale and motivat
• ion.Result-Dri
  ven: Highly motivated and results-oriented, with a strong desire to exceed targets and deliver a world-class candidate experience and customer serv
• ice.Organizational Ski
  lls: Highly organized, with the ability to prioritize a large workload effectiv
• ely.Adaptability and Resilie
  nce: Ability to adapt to feedback, stay motivated, and continuously improve performa
• nce.Technical Proficie
  ncy: Good knowledge of MS Outlook, Word, and Ex
• cel.Leadership Ski
  lls: Ability to lead by example, with experience in coaching and developing team memb
• ers.Problem-Solv
  ing: Strong problem-solving skills, with the ability to find effective solutions in a fast-paced environ

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