Account Executive

Jem is one of the fastest-growing startups in South Africa, redefining HR, payroll, and benefits for deskless teams across the continent . We're backed by top investors and driven by a mission to give frontline workers the tools they deserve: access, dignity, and control over their working lives.

We're looking for a Senior Account Executive to drive revenue growth by securing and managing client accounts. This is a role for someone who thrives on building relationships, closing deals, and shaping Jem's impact in the market. We are open to people based in Cape Town or in Johannesburg. 

Roles and Responsibilities

Prospecting & Lead Generation

• Identify and qualify ICP clients through research, networking, and cold outreach.
• Leverage social media and professional networks to build a consistent flow of leads.

Client Engagement & Relationship Management

• Act as a Jem brand ambassador, clearly communicating our unique value.
• Build and maintain strong, trust-based relationships with new and existing clients.
• Tailor presentations and proposals to align with client needs.

Sales Strategy & Execution

• Design and implement strategies to achieve and exceed MRR targets.
• Own the full sales cycle, from first touch to closed deal, with minimal oversight.
• Keep CRM updated with accurate pipeline data and follow-up actions.

Negotiation & Closing

• Lead commercial negotiations, address objections, and secure favorable terms.
• Ensure contracts align with company goals and client success.

Reporting & Market Insights

• Track and report sales activity and progress against targets.
• Analyze market and competitor activity to sharpen sales strategy.

Collaboration & Feedback

• Partner with sales, marketing, and leadership to refine lead generation tactics.
• Share client feedback with product and service teams to improve Jem's offering.

Key Skills & Qualifications

• Proven track record in B2B SaaS sales with consistent quota achievement.
• Strong negotiation and closing skills.
• Skilled in CRM management and pipeline accuracy.
• Excellent communication, presentation, and relationship-building abilities.
• Self-driven, resilient, and comfortable working in a fast-scaling startup.

What We Offer

• Continuous Learning: We move fast, try new things, and share what we learn along the way.We are also building an AI-native company so you will support us beocoming the frontier of AI-assisted sales, solving real-world problems with a team that moves fast and learns faster and focuses their time on ther eal in person time.
• Career Growth: Big ownership, visible impact, and the chance to grow with one of SA's fastest-scaling startups.
• Flexible Work Culture: Hybrid setup with 3 in-office days a week in Cape Town or Johannesburg.
• Competitive Package: Market-aligned salary, benefits, and 22 days annual leave.

What You Can Expect From Us

We aim to move candidates through our interview process in no more than 10 working days. For this role, there are five steps:

CV Application & Video: Submit your CV, answer some questions, and record a short video answering a specific question so we can get to know you beyond your CV.

Sales Task (Take-Home): A short 48-hour take-home task designed to showcase your sales thinking and approach. It won't take you more than 1–2 hours.

Technical Interview: A 30-minute conversation with Chris Hellmann, your potential manager. He'll dive into your sales experience, explore your approach to closing deals, and give you space to ask questions.

In-Person Workshop: A collaborative session in our office (Cape Town or Johannesburg) with members of our team. You'll meet the people you'd be working with, see our space, and tackle real-world sales scenarios together.

Founder Interview: A 45-minute session with Caroline van der Merwe, our co-founder and COO, to explore team fit and culture alignment.

Quick note on our process: We use AI alongside human reviewers to help us review applications quickly and fairly, but every decision to move forward is made by a real person. We'll always communicate with you, even if the outcome is regret at any stage. "People matter" is one of our core principles, and we work hard to make sure that's reflected in your hiring experience.

If you're excited to shape the future of work, drive growth, and build lasting client partnerships at Jem, we'd love to hear from you.