Senior Retail Operations Manager

3 days ago

East London, Eastern Cape, South Africa Hire Power Full time R400 000 - R800 000 per year
Our client is looking for an experienced, well-networked senior Retail Operations Manager to join their team

Reporting to the Retail Operations Executive, this position is based in East London. You will be responsible for ensuring the profitability and sustainability of the Retailers in your region thereby increasing sales for the Group.

Your work experience across FMCG franchise operations will be of particular interest and value for this client.

KEY FUNCTIONS AND RESPONSIBILITIES
  • Compile budgets and capital expenditure plans.
  • Review financial targets, communicate and implement core group strategies and concepts.
  • Leadership and personal development of team of Retail Operations Managers as direct reports.
  • Adding value to the businesses of Independent Retailers.
  • Establish, maintain Retailer sustainability.
  • Manage Retailer relationships, manage and lead poor performing Retailers.
  • Establish, maintain and enhance Retail relationships.
  • Provide leadership to the support team.
  • Acts as a Retail Advisory service encompassing Store Operations, HR, Finance, Logistics and Merchandising to Retailers.
  • Aggressively drive sales in existing stores.
  • Enhance the brand, image and success of the SPAR Group by working with Store Development Team.
  • Ensure profitability at DC and Retail.
  • Compiling of feasibility studies.
SKILLS/KNOWLEDGE/EXPERIENCE

  1. Grade 12 Senior Certificate and a Business Management Diploma or equivalent qualification.
  2. 5 years Retail Management experience at Store Management/ ROM/ DC level with a high level of retail business knowledge.
  3. Valid driver's license and willing to travel extensively.
  4. Finance and business understanding and good knowledge of store operations.
  5. Good track record of relationship building and strong leadership skills.
  6. Ability to build strategic relationships and influence.
  7. SA Citizen with a clean criminal history.
  8. Attention to detail and quality orientated.
  9. Good communication and public speaking skills.
  10. Effective decision-making skills.
  11. High level of computer literacy (especially MS Excel).
Note: Applications close on 30 October 2025.

Shortlisted candidates will be required to complete and pass assessments.
It would be reasonable to assume your application to be unsuccessful should you not be contacted directly within two weeks of applying.

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