DevOps Engineer

About us

GivenGain is a leading technology platform that empowers individuals and organizations to raise funds for various causes and projects globally. We provide innovative fundraising solutions and have a strong commitment to making a positive impact on the world. At GivenGain, we don't just enable fundraising, we inspire it.  As a nonprofit ourselves, we're driven by purpose, not profit, and have been shaping the world of giving for over two decades.

The role

We are looking for an experienced DevOps Engineer to join our team and work closely with our developers to ensure secure, reliable, and efficient delivery of our software and infrastructure. The ideal candidate has strong hands-on expertise in the AWS ecosystem and thrives in environments where high reliability, sensitive data handling, and performance under unpredictable load are critical.

GivenGain follows a hybrid-work policy and employees can work from wherever they are most productive, but are encouraged to spend time with the team in our Cape Town or Stellenbosch offices.

Key Responsibilities

• Build and maintain infrastructure on AWS (Terraform, CloudFormation, CLI).
• Manage release processes, ensuring smooth rollouts and fast recovery strategies.
• Design and manage CI/CD pipelines (GitHub, GitLab) for smooth, automated deployments.
• Implement monitoring and alerting systems to ensure uptime, early issue detection, and system resilience.
• Ensure database reliability and scalability under high load, including backups, replication, and performance optimisation.
• Configure and manage secure access to environments (VPN, firewall, IAM).
• Provision and manage user access across environments (AWS, Google Workspace, VPN).
• Strengthen security practices across infrastructure, pipelines, and deployments, with attention to compliance, access rights and data protection.
• Collaborate with the development team, integrating DevOps best practices into the software lifecycle.
• Continuously improve test frameworks and deployment processes for speed, stability, and quality.

Must-Have Skills & Experience:

• 5+ years of proven experience in DevOps engineering with cloud services (preference for AWS).
• Hands-on expertise with GitHub Actions (or similar CI/CD tools).
• Deep knowledge of monitoring and observability tools.
• Strong understanding of database management (preference for MySQL).
• Solid background in infrastructure-as-code (preference for Terraform).
• Knowledge of coding languages for tracing issues and reviewing DevOps adjacent developments.
• Strong scripting skills for building automation, integrations, and environment management.
• Ability to work closely with software engineers, balancing speed of delivery with system reliability.
• Experience with high-reliability systems (e.g., banking, fintech, or mission-critical apps) or other sensitive data environments is a strong plus.
• Passion for fundraising, social impact, or nonprofit technology is also a plus.

Why Join Us

• Opportunity to shape the future of a purpose-driven tech company.
• Work with a dynamic and passionate team.
• Make a meaningful impact in the world of philanthropy.

Benefits

• Hybrid work environment. Enjoy the flexibility of working from the comfort of your own space while having the chance to collaborate in person during team gatherings.
• Regular team socials and a yearly get-together with the global team. We value camaraderie and understand the importance of team bonding, both in person and virtually, to foster a positive and engaging work environment.
• Equipment set-up. We want to ensure that you have all the necessary tools and resources to excel in your role, which is why we provide top-notch equipment to create a productive remote working environment.
• 12 days of additional leave each year to spend with charities of your choice. At GivenGain, we believe in giving back, and we encourage our employees to support causes they are passionate about during this dedicated time off.