Hotel Reservationist

GROBLERSBRUG, LEPHAPALE, LIMPOPO– Upmarket Game Lodge requires an experienced, professional and enthusiastic HOTEL RESERVATIONIST to join the Front Office team

LIVE-IN POSITION – (includes 3 meals per day).

Previous experience in hotel reservations or front office operations (minimum 1-2 years preferred).

Proficiency in hotel Management systems (Opera, Protel, or similar).

Excellent verbal and written communication skills.

Strong customer service and sales orientation.

The Reservationist will be responsible for handling of all room reservation enquiries via telephone, email, and online platforms promptly and professionally.

Accurately input and manage reservations using the hotel's PMS system (OPERA).

Maintain up-to date knowledge of room types, rates, promotions, and special packages.

Ensure guest details and preferences are correctly recorded for a personalized experience.

Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations.

Upsell room categories and add-on services to maximize revenue. Respond to guest queries and requests courteously and efficiently.

Always follow Hotel policies and standard operating procedures

Please Email Complete CV in Word Format, Certificates, Reference letters and a recent phototo: Annette

Job Types: Permanent, Graduate

Pay: R15 000,00 per month

Application Question(s):

• Is it suitable that this is a Live-in position - Location Groblersbrug close to Lephalale
• Do you have experience in Hotel Management Systems i.e. Opera, Protel, or similar

Education:

• Certificate (Required)

Experience:

• Hotel Reception: 2 years (Required)

Work Location: In person