Graduate Category Associate – Consumer Electronics

Supernova Brands:
Graduate Category Associate – Consumer Electronics (Tech)

About us:

Supernova Brands is a dynamic and expanding brand distribution company in Cape Town, South Africa. We specialise in bringing "out of this world" products to the biggest and best retailers and e-commerce companies in South Africa, Botswana, Zambia, Mauritius and Namibia (amongst others).

This is your shot at joining the team behind world-renowned brands like Starlink, Dreame, Google and Xgimi (amongst others).

Given our strong omni-channel presence, and the vast amount of technical sourcing and sales experience of our team, we have the ability and mission of making our products and brands "explode" in the local market - Like a Supernova. This is the promise that we want to make to the brands we represent and to the customers that we serve.

We are hustlers. We are dreamers and we are doers. We bring positivity, focus and high energy to everything we do. We are adaptable and creative. We believe in collaborating and working together as a team to find solutions and identify new opportunities.

We work-hard, but we play-hard too. You can expect the occasional Nerf gun war or a lunch time high-score challenge on a VR Headset. You will likely learn to surf, SUP, play Padel or experience a whole list of activities at our monthly team building events.

About the job:

Our company is structured into 2 strategic divisions, namely (1) Consumer Electronics (2) Homeware. We're on the lookout for a category assistant to start their exciting journey of learning the ropes under the guidance of our Category Manager of the Consumer Electronics Division to help them manage the expansion of our Smarthome, Gaming and Electronic Accessories Categories.

About you:

You believe in yourself and would like to achieve extraordinary things with an amazing team around you. You have youthful energy and a hunger to build an amazing career. You are a natural born operator with an exceptional work ethic. You love building strong relationships and helping your team achieve their collective goals. Making a sale gives you a rush, and a neat spreadsheet soothes your soul Being a self-starter comes second nature to you and you can take initiative with the slightest hint. You can consider yourself a professional, and you are always keen to learn and know more.

Additional qualities include:

Youthful Energy: We're seeking a candidate who brings fresh perspectives and energy to the table. Age is just a number, but enthusiasm and drive takes precedent.

Ambition: You're not just looking for a job; you're hungry for a challenge and eager to build your career for the long term. You thrive in fast-paced environments and constantly seek opportunities for growth.

Responsibilities include:

• Support the Category Manager: Assist Category Manager in maintaining and developing relationships with key clients to drive sales and achieve company objectives.
• Coordinate Client Orders: Manage the processing of client orders, monitor delivery schedules, and ensure timely fulfillment to meet client expectations.
• Product Listings: Make our products look amazing on customer platforms
• Prepare Sales Reports: Compile and analyze sales data related to key accounts to assist in strategy development and decision-making.
• Client Communication: Serve as a point of contact for key clients, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.
• Assist in Sales Presentations: Help prepare proposals, presentations, and sales materials for meetings with key clients.
• Monitor Account Performance: Track sales targets and performance metrics for key accounts, reporting any variances to the Category Manager.
• Collaborate with Internal Teams: Work closely with sales, marketing, and logistics teams to coordinate efforts and meet client needs effectively.
• Conduct Market Research: Stay informed about industry trends, competitor activities, and market developments that could impact key accounts.
• Administrative Support: Handle correspondence and administrative tasks related to our key account as and when they appear.

Requirements & skills:

• Educational Background: A degree or diploma in Business Administration, Marketing, or a related field is great, but we're open to all passionate candidates.
• Experience: If you've got some experience in sales support, account management, or customer service, that's awesome, but enthusiasm and a willingness to learn go a long way too.
• Communication Skills: Strong verbal and written communication skills will help you connect with our clients and team members effectively.
• Organizational Skills: If you're good at juggling multiple tasks, setting priorities, and meeting deadlines, you'll fit right in with our fast-paced environment.
• Analytical Abilities: Being comfortable with numbers and data will help you interpret sales figures and market trends.
• Tech Savvy: Familiarity with Microsoft Office (Word, Excel, PowerPoint) (or Gsuite) and CRM software would be a big plus.
• Problem-Solving Skills: If you can quickly spot issues and come up with effective solutions, we want to hear from you.
• People Person: Strong relationship-building skills are key—you'll be working closely with clients and colleagues.
• Adaptability: Flexibility to adjust to changing client needs and market conditions is important in our ever-evolving industry.
• Integrity: Professionalism, responsibility and kindness towards others are values we hold dear

Salary: Above market average. We want you to work your way up, and your growth is only determined by your own progress and ambition.

Work Location: Montague Gardens

Growth path:

The natural progression of a graudate is to become a Junior key account manager, brand manager or category manager for one of the 2 divisions. Who knows, maybe we'll even have a 3rd or 4th division in due course. Before managing strategic vendor relationships or managing entire sales teams though, you have to know the game by being in the trenches with your team. That's what this role is all about.