Training Manager

2 days ago

Durban, KwaZulu-Natal, South Africa Pedros Full time

Job Description
The Trainer Manager will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures are maintained.

Duties And Responsibilities

  • Conduct training sessions on preparation of foods as per our Standard Operating Procedures
  • Support, mentor, and upskill trainees and new employees
  • Promote efficiency and improve skills of employees
  • Keep attendance and training records and registers
  • Monitor employee performance and response to training
  • Conduct performance evaluations and identify areas of improvement
  • Provide daily updates on training areas done daily in-stores
  • Work within a team and drive the restaurant/take-away forward
  • Assist in New Store openings – supporting the teams through constant mentoring and coaching
  • Assist the Training Department with Adhoc Training tasks and projects within Pedros
  • Doing presentations to the target audience for all Pedros Training Modules and SOP's
  • Sign off Manager Trainees throughout the region
  • Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
  • Take charge of Gross Profit & GRV training/ trouble shooting for new & existing stores
  • Full accountability of the training team within the Training Management group
  • Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. Portfolio Of Evidence must be filed

Requirements

  • Restaurant and Fast Food Service experience. Minimum 10 years related experience required
  • Operations experience will be advantageous
  • Good verbal and written communication skills
  • Organisational and time management skills
  • Attention to detail
  • Be prepared to go the extra mile
  • Must be computer literate and must be able to write professional reports from time to time
  • Must have own reliable vehicle & mobile phone
  • Good Gross Profit / Cost Of Sales / GRV knowledge
  • Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
  • GAAP / MICROS knowledge

Apply

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