As400 Operations Support

2 weeks ago

KwaZuluNatal, South Africa First Technology Full time R80 000 - R120 000 per year

QUALIFICATIONS/EXPERIENCE

  • Matric
  • Degree or Diploma (with IS) recommended
  • 3 years' experience in Support Orientated role
  • IBM and Windows server administration experience
  • Basic Network & RF Experience
  • SQL or SAP experience 
  • MS Office literate (Excel Intermediate level)
  • Operator course/experience on AS400 and MS Windows platform

 

SKILLS & ATTRIBUTES

  • Strong Interpersonal skills
  • Punctuality
  • Ability to work under pressure and meet deadlines
  • Must be willing to work shifts / long hours.
  • Accuracy & Analytical Skills

KEY PERFORMANCE AREAS

  • Perform administration and batch processing tasks on DC systems
  • Provides support to all DC departments.
  • Ensure all scheduled jobs are completed successfully and timeously.
  • Perform routine Server housekeeping including system saves, file reorganizations, file purges, history log deletions and any other ad-hoc tasks that need to be completed
  • Records detailed reports of all problems in the Incident Log System.
  • Perform End of Period operations as per the predefined after hour process.
  • Controls User Access to the System.
  • Ensures Daily Backups are successful and ensure Security of Backup media.
  • Troubleshoot and resolve all 1st line problems.
  • Manage 2nd line support call escalation to resolution
  • Ensure server/ tasks configuration and operational workflows adhere to group policy and audit standards
  • Provide continuous weekly feedback to Management.
  • Other duties as assigned by the IT Manager.
  • Perform duties according to shift schedules which will include work on the weekends, and daily work outside of normal business hours.

Position involves shifts hours:  6am to 2pm / 2pm to 10pm / 10pm to 6am 
Own Car is a must due to shifts hours.

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