ServiceNow Developer

7 days ago

ZAF Home Based Johannesburg CSC Location, South Africa DXC Technology Full time

Job Description:

We are hiring a ServiceNow Developer to take charge of the creation, fundamental configuration, and technical know-how of our ServiceNow cybersecurity installations. In this role, you'll be asked to offer first-rate training, support, and customer service. This role requires an organized, self-driven person who can thrive working alone or in a team and can quickly adjust to changing priorities. The ideal candidate has a solution-focused mindset, is enthusiastic about technology, loves providing excellent customer service, and works well under pressure. 


Typical Duties and Responsibilities
  • Manage ServiceNow installations for the cyber and strategic risk teams
  • Create go-to-market proof-of-concept applications on the ServiceNow platform
  • Create rational, competent-based technological designs from functional specifications
  • Create new ServiceNow procedures and workflows
  • Create unique service portal pages and widgets to aid the business organization
  • Review and walkthrough the code of junior team members
  • Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance
  • Create thorough and organized test plans and suites 
  • Estimate, organize, plan, and prioritize testing-related tasks
  • Determine, record, and track software flaws
  • Conduct rigorous regression testing of corrected flaws
  • Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients
  • Control update sets for the code base's transfer to test and production environments
  • Oversee ServiceNow administration, planning, and maintenance
  • Coordinate vendors for ServiceNow product flaws
Education
  • Bachelor's degree in math, engineering, information systems, or a related field
Required Skills and Experience
  • 3+ years of relevant experience
  • Knowledge of CMDB Implementation
  • Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)
  • Expertise in web development (HTML, CSS, JavaScript)
  • Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
  • Experience with JavaScript/GLIDE and HTML5
  • Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
  • Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
  • Strong analysis, problem-solving, and decision-making skills

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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