Logistics Coordinator

3 days ago

Stellenbosch, Western Cape, South Africa Merandcorbett Full time
Our client is seeking an energetic Logistics Coordinator to oversee daily operations, deliver exceptional client communication, and seamlessly coordinate transporters. This role plays a key part in supporting the Operations Manager, driving operational excellence, and ensuring top-tier service and compliance

Duties and Responsibilities
Client Communication
  • Receive daily orders at least one day in advance.
  • Confirm planned loads with clients daily.
  • Communicate ETAs, vehicle details, and load information.
  • Contact clients at 10:00 regarding additional or unplanned loads.
Transporter Management
  • Source vehicles from approved transporters.
  • Monitor transporter revenue and CPK.
  • Reduce stand-overs and arrange replacements when required.
Operational Responsibilities
  • Capture loads accurately on Data Tim/TMS on the day they are received.
  • Issue load confirmations to transporters on loading day.
  • Book offloading slots where applicable.
  • Ensure all vehicles have valid permits.
  • Assist fellow Logistics Coordinators when needed.
  • Work remotely after hours or on weekends when required.
Administration
  • Resolve documentation and invoice queries within 24 hours.
  • Follow and escalate claims processes.
  • Provide administrative support to the Operations Manager.
  • Ensure transporters have valid GIT and clients remain within agreed limits.
Qualifications & Experience
Education
  • Matric (required).
  • Logistics qualification (advantageous).
  • Relevant industry-related experience.
Experience
  • Minimum 5 years in logistics or transport (required).
  • Operational coordination experience (advantageous).
Skills & Competencies
  • Ability to work independently and under pressure.
  • Strong communication skills.
  • Energetic, innovative, and solutions driven.
  • Strong computer literacy: Data Tim, Power BI, MS Office.
  • Excellent organisational and time-management skills.
  • Detail-oriented with the ability to manage multiple priorities.
Behavioural Competencies
  • Professional and reliable.
  • Strong customer service orientation.
  • Effective stakeholder collaboration.
  • High level of accountability and ownership.
Only shortlisted candidates will be contacted

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