Compliance Officer

1 week ago

Cape Town, Western Cape, South Africa Pick n Pay Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

The Compliance Officer ensures adherence to all operational and regulatory policies within the Pick n Pay Clothing Division, embedding a culture of integrity and accountability through compliance monitoring and training. This role serves as the central point for regulatory interpretation and compliance implementation across the retail network.

Qualifications & Experience:

National Diploma or Bachelor's Degree in Risk Management, Auditing, or Law (preferred).
Minimum 3 years' experience in compliance, audit, or operational control (retail experience advantageous)
Working knowledge of South African compliance legislation (BCEA, LRA, OHS, Consumer Protection Act)
Strong analytical and reporting skills
Experience using digital compliance tracking tools or audit systems advantageous
Certification with the Compliance Institute (or progress toward it) advantageous but not required

Competencies:

Strategic Leadership
Risk Governance
Policy Enforcement
Stakeholder Management
Business Continuity

Policy Development & Management:

Design, maintain, and update compliance policies and procedures aligned with legislative requirements
Ensure all documentation meets South African regulatory standards (POPIA, CPA, FICA)
Coordinate policy rollouts and implementation across all PnP Clothing store locations
 

Compliance Monitoring:
Manage the CSA (Compliance Self-Audit) framework and oversight process
Identify, analyze, and escalate non-compliance trends across store operations
Conduct targeted compliance reviews based on risk assessment outcomes
 

Training & Awareness:
Develop and deliver comprehensive compliance training for store and regional managers
Create engaging training materials that promote understanding of ethical conduct
Monitor training effectiveness and update content based on regulatory changes
 

Investigations & Reporting:
Lead internal investigations into policy breaches with documented methodology
Produce detailed reports summarizing trends and outcomes of compliance audits
Maintain investigation records in accordance with POPIA requirements
 

Regulatory Intelligence:
Monitor updates to legislation affecting retail operations and supply chain
Advise leadership on required policy and process adjustments
Represent the division in compliance-related discussions with regulatory bodies

Closing date - 29 November 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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