Business Analyst

3 days ago

Johannesburg, Gauteng, South Africa SavageOne Pty Full time R1 200 000 - R2 400 000 per year


Onsite 
Overview: 

We are seeking a highly skilled and experienced Business Analyst to join our team, focusing on fraud solution development and implementation. The successful candidate will play a key role in analyzing, defining, and supporting the implementation of fraud detection systems and features, working closely with cross-functional teams including Forensics, CRM, Big Data, and Development.

Key Responsibilities:

  • Conduct holistic analysis of required fraud solutions, including source systems and integration requirements.

  • Manage the implementation of new fraud detection features and functionalities.

  • Collaborate with the Forensic Analysis team, CRM system owners, Big Data Platform team, and other business stakeholders to design and implement fraud solutions.

  • Conduct stakeholder interviews and workshops to gather and refine business requirements.

  • Document and analyze business needs in a clear, structured, and concise format.

  • Develop detailed use cases and user stories to define system functionality.

  • Define integration requirements between systems and the fraud detection solution (including writing SQL statements as needed).

  • Analyze data to ensure it meets internal data quality metrics.

  • Identify and explain data patterns and trends to support decision-making.

  • Communicate requirements effectively to the development team and validate developed solutions.

  • Organize and contribute to user acceptance testing.

  • Provide architectural and design input, maintaining up-to-date architecture documentation.

  • Participate in Agile ceremonies including backlog prioritization, sprint planning, and retrospectives.

  • Conduct post-implementation tests and resolve operational issues.

  • Support the Security and Privacy by Design Assurance (SPDA) process.

  • Assist in incident troubleshooting and draft change requests where necessary.

  • Present quarterly priorities during PI grooming and collaborate with cross-functional teams to ensure delivery.

  • Provide regular progress updates during team standups.

Required Skills & Competencies:

  • Minimum of 8 years' experience as an IT Business Analyst or in a similar role.

  • Intermediate to advanced SQL skills (strong advantage).

  • Proficient in Microsoft Excel and data manipulation tools.

  • Strong analytical and problem-solving skills with experience in data analysis and interpretation.

  • Excellent communication, facilitation, and interpersonal skills.

  • Strong attention to detail and commitment to quality.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Experience with Agile development methodologies is preferred.

  • Self-starter with strong ownership mentality.

Qualifications:

  • BCom in Information Systems

  • BSc in Computer Science

  • Or a relevant tertiary qualification in a related field


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