Current jobs related to IT Service Desk Operations Manager - Parktown North, Gauteng - Network IT

  • Junior / Midlevel Operations Manager - Parktown

    3 days ago

    Parktown North, Gauteng, South Africa Catch Full time R900 000 - R1 200 000 per year

    Our client is a transportation provider.Please note: This will be an in-office and remote role and we will provide assets as needed (cell phones, data etc).  A basic overview of duties:Technical and Professional Expertise: Proficient in G Suite.Proficient in Google Sheets.Proficient in building CRM systems.Understanding of Github.Understanding of data...

  • Policy Service Administrator

    5 days ago

    Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time R400 000 - R800 000 per year

    THE JOB AT A GLANCEAs the Policy Service Administrator, you will be responsible for providing general support to internal and external stakeholders and ensuring smooth transaction of the processing of all changes on policies. You will be responsible for checking, validating and capturing all amendment, cancellation requests and supplying all requested...

  • Manager

    1 week ago

    Parktown North, Gauteng, South Africa 2f961d4c-ad41-4c88-88e1-ee3b80702f9c Full time R90 000 - R132 000 per year

    DUTIES AND RESPONSIBILITIES:Overseeing overall operation of the restaurant/ take-awayEnsuring quality standards of food and PEDROS Standard Operating Procedures are maintainedOverseeing and managing stock control, purchasing and ordersDealing with customer complaints and maintaining customer service levels of the restaurant/ take-awayMaximising profitability...

  • Talent and Performance Manager

    1 week ago

    Parktown North, Gauteng, South Africa Hollard Full time R1 200 000 - R1 800 000 per year

    Job Advert SummaryJob Purpose:Serve as the Centre of Excellence for integrated Talent, Performance, and Psychometric Assessment, driving the design and capability-building of initiatives that advance the organization's talent and performance strategy.Key Responsibilities: Talent ManagementOwnership of the Hollard talent and succession framework and...

  • Senior Portfolio Manager

    5 days ago

    Parktown North, Gauteng, South Africa Hollard Full time R2 000 000 - R2 500 000 per year

    Job Advert SummaryJob Purpose:To develop new and maintain existing relationships with Hollard partners.  This needs to be in compliance with legal requirements and that of relevant Manco meetings. To implement of strategic initiatives that will enhance the Hollard brand and business proposition. This is achieved through understanding the insurance business...

  • Key Accounts Manager

    5 days ago

    Parktown North, Gauteng, South Africa Hollard Full time R600 000 - R1 200 000 per year

    Job Advert SummaryJob Purpose:To actively maintain partner and client relationships and ensure that needs and challenges are resolved timeously with innovative solutions. This is done through engagement and collaboration at appropriate levels with partners and clients.Critical to this role is the coordination and integration of various parts of the Hollard...

  • Manager of Corporate Social Responsibility

    3 days ago

    Parktown North, Gauteng, South Africa Human Accent Full time R450 000 - R650 000 per year

    Our well-established client in the pharmaceutical industry has a vacancy available for a Manager of Corporate Social Responsibility (CSR) Non-Profit Organization to be based at the Parktown office. Reports to: CSR Committee, Board of Directors, or equivalent within the parent company.Main Purpose of JobJob Summary: The Manager of the CSR Non-Profit...

  • Strategy Support Manager

    2 weeks ago

    Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time R900 000 - R1 200 000 per year

    The Strategy Support Manager will play a pivotal role in shaping and executing the strategic initiatives that propel our business forward. This individual will report to the Head: Strategy and work closely with senior leadership to develop and implement strategies that align with our long-term goals.WHAT WILL YOU DO?Strategic Planning SupportSupport the...

  • Organisational Development Manager

    5 days ago

    Parktown North, Gauteng, South Africa Rand Mutual Assurance Full time R1 200 000 - R2 400 000 per year

    Reporting to the Head of Organisational Effectiveness the incumbent will provide strategic and tactical OD consulting and management support in areas pertaining to, competency framework maintenance, assessment strategy and execution, team effectiveness, organisational wellbeing, leadership development, culture interventions, and career pathing with...

  • Construction and Trade Guarantees Analyst

    1 week ago

    Parktown North, Gauteng, South Africa Hollard Full time R30 000 - R60 000 per year

    Job Advert SummaryJob PurposeThe Analyst role entails tasks such as maintaining accurate financial records, reconciling underwriting information, ensuring precise transaction capture, and providing support to various teams in the Hollard Guarantees COE. Key Responsibilities: Financial AdministrationAssist in maintaining accurate financial records.Record...

IT Service Desk Operations Manager

2 weeks ago

Parktown North, Gauteng, South Africa Network IT Full time R100 000 - R120 000 per year
Reference: ITE007292-DEP-1

Are you an experienced IT Service Desk & Operations Manager with strong leadership and ITIL expertise? Join a dynamic team where you'll manage critical IT operations and ensure seamless service delivery across infrastructure and support functions Duties & Responsibilities A leading organization is seeking an IT Service Desk & Operations Manager to oversee IT support and infrastructure operations within the MIS department. This permanent role offers the opportunity to manage service continuity, lead a skilled team, and ensure compliance with ITIL standards and ISO processes.

What's in it for you?
You'll play a key role in ensuring operational excellence, managing IT resources, and driving service improvements that impact the entire business.

Key Responsibilities
  • Plan, organize, and assign tasks to the RUN team
  • Manage IT hardware resources, including inventory and capacity planning
  • Ensure ITIL-compliant MIS support processes (ticketing, troubleshooting, monitoring, reporting)
  • Oversee daily, weekly, and monthly production follow-ups
  • Manage IT infrastructure contracts and SLAs, ensuring compliance and applying penalties where necessary
  • Ensure adherence to security, licensing, and group IT policies
  • Maintain compliance with ISO, ITIL, and QHSE processes
  • Contribute to tenders and RFPs, and stay updated on emerging technologies
Job Experience and Skills Required
Education:
  • Degree in Information Technology or Computer Science
  • ITIL Foundations certification
Experience:
  • 10–15 years of relevant IT experience
  • Strong knowledge of Microsoft environments
  • Expertise in network/telecom (FortiGate certifications advantageous)
  • Knowledge of VMWare virtualization technology (added advantage)
Skills:
  • Managerial and leadership capabilities
  • Strong troubleshooting and problem-solving aptitude
  • Ability to manage multiple priorities in a fast-paced environment
Apply now

For more exciting IT vacancies, visit:

I also specialise in recruiting for:
  • Software Developers (Back-End / Front-End / Full Stack)
  • Mobile Developers
  • Business & Systems Analysts
  • BI & SQL Experts
  • UI / UX Professionals
  • Data Scientists / Data Analysts
  • Big Data Professionals
  • Cloud Experts
  • Infrastructure Specialists
  • DevOps / SecOps Experts
  • Cyber Security Specialists
  • SEO / Digital Designers
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for other suitable roles.

For more information, contact:
Frankie Deppe
Specialist Recruitment Consultant
Connect with me on LinkedIn Package & Remuneration R R Annually