Senior Operations Manager

1 day ago


Wynberg Western Cape South Africa Boomerang Marketing Full time

Senior Operations Manager to lead our operations. This role is pivotal in driving service excellence, operational efficiency, and client satisfaction across diverse business process outsourcing functions. The successful candidate will be a strategic leader with proven experience in scaling teams, optimizing processes, and fostering a culture of accountability and engagement.Requirements5–10 years progressive operations management experience in the BPOsector.Proven ability to manage mid to large -scale teams (150+ employees)and multiple client accounts.Strong background in workforce management, SLA adherence, andclient relationship management.Tiertiary education advantagious eg: Bachelor's degree in BusinessAdministration, Operations Management.Deep understanding of BPO operations including customer service,technical support, and back -office processes.Experience in transitioning new processes/accounts and managingchange initiatives.High resilience, sound judgment, and ability to act decisively in fast -paced,SLA -driven environments.Onsite presence in operations; support early/late shifts/weekendsduring peaks. Occasional travel across sites locations.



  • South Africa World Bank Group Full time

    Senior Operations Officer - Senior Operations Officer -Country Advisory and Economics Team Job #: req35133Organization: IFCSector: EconomicsGrade: GGTerm Duration: 3 years 0 monthsRecruitment Type: International RecruitmentLocation: Johannesburg,South AfricaRequired Language(s): EnglishPreferred Language(s):Closing Date: 12/22/2025 (MM/DD/YYYY) at...

  • Operations Manager

    1 day ago


    Western Cape, Remote, South Africa Talent Shore Full time

    Senior Operations Manager – Short -Term Rentals (Remote,South Africa)About our client:Our client is a fast -growing short -term rental management company that launched just over two years ago. Today, we manage 75+ Airbnb units, with a clear roadmap to reach 100 units by the end of this year and 200+ units by the end of next year. Our mission is todeliver...


  • South Africa Boldr Full time

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...


  • South Africa LIV Golf Full time

    ABOUT LIV GOLFThe LIV Golf League is the world's only global golf league featuring 13 teams, a 14-tournament schedule, and many of the world's best golfers. Launched in 2022, the League was designed to expand the sport on a global level and create new value within the golfing ecosystem while enhancing the game's societal impact. A landmark investment by LIV...


  • Western Cape, Remote, South Africa Talent Shore Full time R250 000 - R500 000 per year

    Role Title: Senior Learning Operations Assistant Role Overview The Delivery Operations Assistant is at the heart of ensuring the success of our training engagements by delivering exceptional operational, administrative, and logistical support. This role is outcome -driven, with a clear focus on delighting clients through seamless communication, precise...


  • South Africa Somewhere Full time

    Position: HR & Operations ManagerWorking hours/Shift: Full-time,  9:00am-5:00pm EST - Monday to FridaySalary Range: $2,000-3,750/monthKey Responsibilities Include:Leading all strategic Human Resources initiatives, such as employee onboarding and training programs.Developing, managing, and optimizing operational procedures and company policies, thereby...


  • South Africa China Unicom (Americas) Operations Ltd. Full time

    Job Description:Identifying and developing new account to help the business to gain greater market shareAccomplishing sales and margin target by selling telecom and IT products and services such as IPLC, MPLS VPN, IP Transit, data centre and IT integrated solutions etc. in South Africa and regions assigned;Working closely with other internal senior staffs...


  • South Africa Sabenza IT Full time

    A new opportunity for a Procurement Operations Senior Analyst has surfaced within the Energy Industry. Are you ready to embark on a 12 month experiennce that will put your skills to the test? The Content Analyst must ensure that purchasing master data is continuously and quickly updated and made available to requisitioners, as well as looking for...


  • South Africa COFCO International Full time R60 000 - R180 000 per year

    COFCO International is a global agri-business with a clear vision, strong values and a positive culture, focused on being a leader in the global grains, oilseeds and sugar supply chains. We provide the food the world needs in a responsible way. Headquartered is Geneva, Switzerland, we are ambitious, with the right structures and culture to meet the world's...

  • Operations Manager

    13 hours ago


    Alberton, South Africa Edge Executive Search Group Full time

    Operations Manager | Johannesburg | Permanent Are you a seasoned facilities professional ready to take ownership of a complex, high-profile portfolio? This is an opportunity to lead integrated Facilities Management delivery within a demanding, service-driven environment. This role is responsible for implementing and managing an end-to-end Facilities...