Debtors Clerk

To liaise with customers with regard to outstanding payments, record relevant information and processing

payments transaction accurately and timeously through the execution of predefined work objectives as

per agreed standard operating procedures.

GENERIC JOB OUTPUTS

1_PROCESS

• Deliver on agreed performance targets according to set procedures and service level agreements.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational challenges and escalate unresolved issues.
• Maintain adequate financial records and ensure compliance.
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability.

2_FINANCE

• Execute work activities effectively and efficiently in order to maximize efficiencies and reduce unnecessary delays in achieving goals of the office.
• Follow-up and report on outstanding debtor balances.
• Record and monitor accounts activities on bank statements to ensure accounts are updated timeously and accurately.

3_CLIENT

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Deliver work activities effectively to satisfy customers.
• Maintain key stakeholder relationships that enable achievement of operational objectives.

4_PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company values.

BEHAVIOURAL COMPETENCIES

• Interacts with clients in a respectful, helpful and responsive manner.
• Responds to client needs with appropriate level of urgency.
• Discusses issues with supervisors and managers related to the quality of product and services and offers ideas /solutions to improve quality.
• Improves own skills and competencies with a practical and hands-on approach to learning new things.
• Gathers and considers relevant information to enable sound decisions in own team.
• Considers the possibilities and implications of alternative decisions and selects an optimum course of action.
• Makes appropriate and timely decisions in well-structured or routine situations in own area of responsibility

TECHNICAL COMPETENCIES

• Displays a working knowledge of the total accounting cycle, processes and reporting and accounting standards. Records, classifies and summarizes transactions according to Accounting Standards and the organization's chart of accounts.
• Reconciles financial data between or among financial reports such as general ledger, subsidiary ledgers, customers' or subsidiaries' records, suppliers' or contractors' statements. Demonstrates knowledge of financial accounting, financial management and auditing principles, and treasury regulations/guidelines. Prepares reports (consolidation, ad hoc, monthly), including all supporting schedules. Analyses and reconciles information and data, resolves accounting issues, and issue reports.

MINIMUM EXPERIENCE AND QUALIFICATION

• 0 - 1 year experience in a similar environment

Preferred Experience

• Demonstrated ability to operate a computer including operating systems, MS Office, Internet, email and the application of Peripherals such a printer and scanner.