Field Service Engineer Refrigeration Technologies

6 days ago

Cape Town, Western Cape, South Africa GEA Group Full time

The Field Service Engineer will assume the responsibility for the execution of planned and unplanned After- Sales/Service activities in order to sustain and strengthen the ongoing relationship between our customers in our core business areas namely GEA Equipment, Solutions and Service throughout the Equipment, Solution or Service product life cycle.

This role demands an aptitude to deliver high quality workmanship, communication effectiveness and the ability to foster trusting relationships with colleagues and clients to ensure the retention of our customers.

Responsibilities / Tasks

  • Troubleshooting of GEA equipment and other manufacturer's equipment.
  • Performing of planned and unplanned services and maintenance and repairs to equipment of all types and sizes as per applicable GEA SOP's and maintenance manuals.
  • Installation and Commissioning of Equipment.
  • Assist in Service Project Execution activities.
  • Overhauling of equipment.
  • Performing of tasks as per the defined and strict schedule to meet the deadline.
  • Carry out site visits, audits and monitor site performance.
  • Gathering and classifying data using various measuring equipment applicable to the equipment.
  • Read gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems.
  • Operate various equipment in compliance with legal guidelines.
  • Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.
  • Coordinate with other departments for various purposes like budget expenditures, deadlines and other technical support.
  • Preparation of estimates for repairs and maintenance, installation and commissioning of equipment.
  • Maintaining of records of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements and customer requirements.
  • Coordinating of work schedules with other departments and shops in order to keep inconvenience to a minimum.
  • Providing of technical direction to service personnel.
  • Adhering and following all HSE governance of GEA and customers.

Your Profile / Qualifications

  • 3-5 years' experience in Ammonia Refrigeration
  • Certificate or Diploma or relevant qualification as an Artisan in one of technical fields relevant to our organization.
  • Ability to read and understand basic schematics and diagrams
  • Problem solving
  • Customer service
  • Quality management
  • Initiative
  • Good communication skills
  • Ability and willingness to travel in Africa extensively
  • MS Office
  • Sound knowledge of the Health and Safety acts and legal requirements pertaining to the industry and preferably have completed Health & Safety training courses

Did we spark your interest?
Then please click apply above to access our guided application process.

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