Team Leader: Client Care

2 days ago

Milnerton, Western Cape, South Africa Capitec Full time R60 000 - R120 000 per year

*Apply By*
:
We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

  • To see what life at Capitec is all about and complete a short assessment, please click here
  • Once you have completed the above finalize your application by clicking apply below

*Purpose Statement*

  • To manage and lead a team to optimally deliver on set organisational, departmental, and operational objectives, ensuring that an exceptional client experience is achieved and that all set policies, regulatory requirements, and operational processes are implemented, followed, and adhered to.

**Experience*
*Minimum:

  • Minimum of 3 -5 years' experience in a banking, retail, finance, client service environment.

*Ideal:*

  • Previous people leadership experience
  • Contact Centre experience and/or function relevant experience (role specific)

**Qualifications (Minimum)****

  • Grade 12 National Certificate / Vocational in Grade 12 National Certificate

**Qualifications (Ideal Or Preferred)****

  • A relevant tertiary qualification in Commerce or Management

*Knowledge
Minimum:*

  • General office systems

*Ideal:*
Capitec Bank policies, including:

  • Disciplinary code and procedures
  • KPA procedures and policies
  • Adherence policies
  • On line and cell phone banking process and technical frameworks (role specific)
  • Capitec banking system
  • Client relationship principles and environment
  • Liaising with 3rd party providers (role specific)
  • Working knowledge of legislation relevant to banking environment (i.a.FICA, National Credit Act (NCA), Consumer Protection Act (CPA), Protection of Personal Information Act (POPI), Credit Granting Policy (CGP) (role spefic)

**Skills****

  • Communications Skills
  • Leadership Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Attention to Detail
  • Planning, organising and coordination skills
  • Problem solving skills
  • Analytical Skills

*Conditions of Employment*

  • Clear criminal and credit record
  • Willing to work regular shifts or weekends or rotational standbys

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

  • Team Leader: Client Care

    2 days ago

    Milnerton, Western Cape, South Africa Capitec Bank Ltd Full time R420 000 - R700 000 per year

    Apply by:  We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:1. To see what life at Capitec is all about and complete a short assessment, please click here2.  Once you have completed the above finalize your application by clicking...

  • Team Leader: AML Operations

    6 days ago

    Milnerton, Western Cape, South Africa Capitec Bank Ltd Full time R5 000 000 - R8 000 000 per year

    Apply by:  We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:1. To see what life at Capitec is all about and complete a short assessment, please click here2.  Once you have completed the above finalize your application by clicking...

  • Team Leader: AML Operations

    4 days ago

    Milnerton, Western Cape, South Africa Capitec Full time R1 200 000 - R2 400 000 per year

    *Apply By*:We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:To see what life at Capitec is all about and complete a short assessment, please click hereOnce you have completed the above finalize your application by clicking apply...

  • Corporate Vice President

    4 days ago

    Milnerton, Western Cape, South Africa WNS Global Services Full time R1 540 000 - R2 200 000 per year

    Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • General Manager

    4 days ago

    Milnerton, Western Cape, South Africa WNS Global Services Full time R300 000 - R600 000 per year

    Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Professional Nurse

    2 weeks ago

    Milnerton, Western Cape, South Africa Mediclinic Full time R104 000 - R312 000 per year

    Mediclinic Milnerton | Milnerton, Cape Town | South Africa Closing date: 29/10/2025  Number of positions: 1 Recruiter name: Moegamad Magadie Martin  Reference number:  Workplace Type: On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee...

  • Advanced Somatologist

    6 days ago

    Milnerton, Western Cape, South Africa MF Spa & Beauty Placements Full time R180 000 - R360 000 per year

    SOMATOLOGIST (with LASER)BLOUBERGSTRAND, WEST COAST - Western Cape (ZA)START: December 2025 / ASAPTRADING HOURS & SHIFTSMonday – Saturday 09:00am - 17:00pm / 09:00am - 14:00pmSundays & Major Public Holidays - CLOSEDREPORT TO: Practice ManagerEMPLOYMENT TERMS: Full TimeSALARY & COMPANY BENEFITS:R10,000 Basic Salary per month (neg based on desired skills...

  • Professional Nurse

    1 week ago

    Milnerton, Western Cape, South Africa Mediclinic Group Full time R200 000 - R400 000 per year

    Important NoticeMediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All...

  • Eyelash Technician

    2 weeks ago

    Milnerton, Western Cape, South Africa GREEN WORLD WELLNESS CENTRE Full time R80 000 - R120 000 per year

    Eyelash Technician Wanted – MilnertonBring Your Clients. Elevate Your Craft. Thrive in Style.Are you a talented eyelash technician with a loyal client base ready to follow you to your next chapter? We're offering you the opportunity to grow your business in a modern, fully equipped venue located in Milnerton, Cape Town.What You'll Love About This...

  • Enrolled Nurse

    6 days ago

    Milnerton, Western Cape, South Africa Mediclinic Full time R300 000 - R600 000 per year

    Mediclinic Milnerton | Milnerton, Cape Town | South Africa Closing date: 12/01/2026  Number of positions: 1 Recruiter name: Nico Andrew Theo Botha  Reference number:  Workplace Type: [[cust_WorkplaceType]]PermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee...