Senior HEC Network Operations Engineer

3 days ago

Pretoria, Gauteng, South Africa Boardroom Appointments Full time R1 200 000 - R2 400 000 per year


Senior HEC Network Operations Engineer

Minimum Requirements:

Experience

  • Minimum 6-8 years relevant experience in a senior network engineer role, at least 3 years in data center environments

Technical Skills

  • Ability to solve complex infrastructure issues, together with senior engineers of other technical domains
  • Ability to lead a team of other engineers
  • Ability to ensure high quality of submitted change requests and associated implementations of complex changes
  • Implementation including associated risk assessments and mitigation strategies.
  • Working on monitoring/orchestrator tools
  • Knowledge of security aspects on systems

Other Skills

  • Profound ITIL knowledge, ability to guide/coach others
  • Working via standard ITSM tools
  • Technology Certification(s) CCNP/CCDE preferred
  • ITIL certification/s
  • experience in a customer-facing engineering role

Responsibilities:

  • Ensure stability, performance, and security of the HEC network
  • Perform and lead tasks associated with Service Requests and Incident Management Processes.
  • Perform and lead lifecycle management/change management activities
  • Perform and lead root cause analysis (RCA) and Problem management activities.
  • Guide other support staff in performing their tasks
  • Work with senior engineers from other domains (e.g. compute, storage, applications)
  • Ensure a high level of quality of documentation.
  • Contribute to service, architecture, and/or design reviews and optimization activities
  • Represent the Network team toward external customers and/or internal LoBs and/or vendors

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