Dispensary Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Dis-Chem Pharmacies Limited Full time R450 000 - R900 000 per year
Dis-Chem Pharmacies require the services of a Dispensary Manager for their East Rand Mall store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients' related needs, and being accountable for meeting these needs

Requirements:

Essential:

  • Grade 12 / Matric
  • BPharm / equivalent qualification
  • Registered with the South African Pharmacy Council (SAPC)
  • Registered tutor
  • Unisolv experience
  • Experience in supervising staff
  • Computer literate – MS Office
  • Sound numerical skills
  • Strong command of the English language and a second language
  • Willing and able to work retail hours

Advantageous:

  • Previous management experience of at least 7 staff
  • Relevant retail/ FMCG experience
  • Third additional language
  • SAP experience
  • E-scripting experience
Duties and Responsibilities:
  • Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
  • Ensure Good Pharmacy Practice rules regulations are adhered to by staff
  • Ensure no expired/short-dated stock is held
  • Ensure expired stock is regularly disposed of and kept separate to usable stock
  • Ensure negative stock is investigated and managed daily
  • Prepare for stocktake in advance
  • Follow stock ordering process to reach maximum purchasing compliance
  • Maintain stock levels
  • Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
  • Ensure SAPC registration and annual registration fees are kept up to date
  • Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
  • Capture script details accurately and verify patients' details on the system
  • Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
  • Provide accurate instructions to patients regarding the correct use of medicine supplied
  • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
  • Explain all medical aid costs to patients
  • Process all paperwork for accurate submission of claims to medical aids
  • Ensure authorisation of chronic, HIV and AIDS, and oncology medication
  • Maintain customer profiles on the system
  • Merge profiles locally, and UCS should be notified to merge profiles centrally
  • Take note of any messages on the customer profile, and take suitable action
  • Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin

Competencies:

Essential:

  • English and second language – Read, write and speak
  • Good communication skills, listening
  • Basic dosing and important drug interaction
  • Customer service/focus
  • Supervisor experience, and able to lead by example
  • Ability to train other staff members
  • Conflict management
  • Strong attention to detail
  • Sound numerical skills
  • Problem-solving
  • Team player
  • Trustworthy and honest
  • Time management
  • Able to deal with pressure
  • Computer literate – MS Office

Advantageous:

  • Knowledge of Retail/ FMCG operations
  • 3rd Additional Language
  • Knowledge of or experience in Unisolv, SAP and E-Scripting
  • Drug and family planning, and complementary medicine

Special conditions of employment:

  • Registered with the South African Pharmacy Council
  • Willing and able to work retail hours
  • Controlled room temperature, security, limited space, health and safety, risk stock
  • Physically fit and able to stand for long periods
  • Valid driver's license and own reliable transport
  • South African citizen
  • Clear credit and criminal records

Remuneration and benefits:

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.


Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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