Customer care associate

3 days ago

Nelspruit, Mpumalanga, South Africa Novelty Anchors Full time R104 000 - R156 000 per year

Join the dynamic team as a customer care associate . We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need.

Responsibilities:

Customer Service: Greet and assist customers, providing expert advice on products and services to meet their needs.

Sales: Drive sales by identifying customer needs, offering recommendations, and upselling products where appropriate.

Product Knowledge: Maintain a thorough understanding of our product range, including features, benefits, and availability.

Team Collaboration: Work closely with other team members to achieve store goals and provide a seamless customer experience.

Problem Solving: Address and resolve customer inquiries and complaints in a professional and efficient manner.

Requirements:

Passed Matric or equivalent (NQF Level 4)

Previous experience in retail or customer service is preferred.

Strong communication and interpersonal skills

Ability to work in a fast paced environment and handle multiple tasks

Positive attitude and a willingness to learn

Flexibility to work various shifts, including weekend and holidays.

What We Offer:

Complimentary onboard training

Business travel opportunities

Staff accommodation

If you are ready to take your customer service skills to next level in an exciting retail setting, we want to hear from you Join us in providing an unforgettable shopping experience for our customers. Please submit your applications today

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