Operations Associate – Property

About Rent2Rent

Rent2Rent is a property operations business working in the guaranteed-rent / rent-to-rent space.

We are not a traditional estate agency and we do not operate on commission.

We take long-term responsibility for properties, guarantee rent to landlords, and manage risk, maintenance, and outcomes end-to-end.

Our business is built on judgement, operational discipline, and risk management, not transaction volume or hype.

About the Role

We are looking for an Operations Associate to work closely with the founder and help build and operate Rent2Rent in the Greater Durban area.

This is an operator role, not a sales role.

The role is approximately:

• 50% field-based: property viewings, inspections, condition assessments, dealing with maintenance issues
• 50% desk-based / remote: coordination, documentation, analysis, reporting, and follow-ups

The role will be tailored to the right candidate, whether junior or more experienced.

Initially, decisions are made with close guidance and approval. We intentionally move slowly and carefully, prioritising sound judgment over speed.

Flexible working hours and partial remote work are supported, provided outcomes are met.

Key Responsibilities

• Conduct property viewings and inspections
• Assess property condition and identify maintenance or repair issues
• Liaise with landlords, tenants, estate agents, and contractors professionally
• Support ongoing property maintenance and repair coordination
• Assist with tenant vetting and placement processes
• Maintain clear, accurate records using Google Workspace and Excel
• Assist with operational reporting and risk assessment
• Engage with Rent2Rent's website and social media content
• Demonstrate a practical understanding of how the Rent-to-Rent / guaranteed-rent model works

Property & Maintenance Knowledge

Applicants must have working knowledge of:

• General property maintenance and repairs
• Common residential issues (plumbing, electrical, wear-and-tear, preventative maintenance)
• Identifying problems early before they become costly disputes
• Communicating effectively with contractors and tradespeople

You do not need to be a tradesperson, but you must understand properties in real, practical terms.

Mentorship & Learning

This role offers direct mentorship from the founder, who has extensive experience in property, risk assessment, and operations.

The right candidate will:

• Value learning through real-world exposure
• Want to understand why decisions are made, not just execute instructions
• See this role as an opportunity to develop long-term judgment in property and risk

This is an ideal role for someone who wants to build deep operational competence, not just a short-term job.

Who This Role Suits

This role suits someone who:

• Is genuinely interested in the Rent-to-Rent / guaranteed-rent model
• Has some knowledge of the property or real estate industry
• Is calm, reliable, and comfortable working autonomously
• Understands that poor decisions carry real financial consequences
• Values structure, accountability, and long-term thinking
• May already be running, or exploring, one or more Rent2Rent-style deals

Applicants with estate agency experience will be considered, provided they are comfortable stepping into an operator role rather than a commission-driven sales role.

Minimum Requirements (Non-Negotiable)

• Based in the Greater Durban area
• Aged 22–35
• Own, reliable vehicle and willing to attend viewings and inspections
• Matric / Matric exemption (Mathematics and English passed)
• Strong written and spoken English
• isiZulu and/or isiXhosa is a strong advantage
• Tech-savvy and comfortable using:
• Google Workspace
• Excel / spreadsheets
• Decent credit record (will be verified)
• Stable personal and home environment
• Sober habits
• Presentable and professional
• This role must be your primary focus
• No side hustles
• Any outside activities must be fully disclosed
• Willing to provide multiple references and undergo background checks

What We Are Not Looking For

• Pure commission-based salespeople
• "Property influencers" or hype-driven investors
• People in financial distress
• Side-hustlers or part-time applicants
• Anyone looking for quick wins or passive income

Compensation & Growth

• Compensation will be experience-dependent and discussed with shortlisted candidates
• Long-term growth and further opportunities are available for the right person
• There is no artificial ceiling — growth is determined by judgement, capability, and trust

How to Apply (Important – Please Read)

Do not attach a CV, cover letter, or any documents.

Instead, submit a short written response in your own words explaining:

• why you are interested in Rent2Rent specifically
• what you understand about the Rent-to-Rent / guaranteed-rent model
• your experience with property maintenance, repairs, or inspections
• why you are suited to an operator role, not a commission-based sales role

We are not looking for polished or corporate writing.

We are looking for clear, human thinking.

Applications that feel generic or mass-submitted will be filtered out.

Standing Out

To stand out, applicants should:

• Engage with Rent2Rent's website and social media profiles
• Refer to specific posts, ideas, or viewpoints from our content
• Share genuine insights or questions that demonstrate real interest in the business and the model

Final Note

AI-generated or overly polished submissions will not be considered.

Honest, thoughtful responses matter more than perfect grammar.

After time with Rent2Rent, the right person should be able to say:

"Rent2Rent taught me how to think properly about risk and property."

If this resonates, we'd like to hear from you.

Job Types: Full-time, Part-time, Permanent, Temporary, Temp to perm, Learnership, Internship, Graduate

Pay: R4 000,00 - R23 000,00 per month

Expected hours: 20 – 60 per week

Work Location: Hybrid remote in Durban North, KwaZulu-Natal