Manager: Coverage

Requisition Details & Talent Acquisition Contact

REQ ID: Michelle Thabethe

Cluster: Group Finance - Corporate Real Estate

Location: Sandton (on-site)

Job Family

Administration, Operations and Facilities

Career Stream

Property, Property Development and Construction

Leadership Pipeline

Manage Self: Professional

Job Purpose

To source and optimise Nedbank points of presence; ensuring financial efficiencies and profitability.

Job Responsibilities

• Select profitable points of presence for Nedbank in line with Business strategy by applying the site analysis methodology.
• Negotiate floor space required and match the Nedbank Blue-print by engaging with Landlords; Property Brokers and Property Developers.
• Improve branch profitability and / or sales opportunities and create financial efficiencies by reviewing the existing footprint and submitting recommendations.
• Negotiate tenant installation allowance and reduce capital expenditure by engaging the Landlord / Developer.
• Manage the rental budget and adhere to the approved budget by aligning the rental expectation from Landlord to financials.
• Foster and build sound professional relationships / networks with external stakeholders by attending events; conferences; workshops; networking sessions.
• Develop trusting and professional relationships through maximising business opportunities and by attending and contributing to monthly area collaboration forums, leveraging off joint synergies and relationships.
• Ensure a Nedbank first mind-set with the external stakeholders by engaging a portfolio of external stakeholders on a regular basis through formal / informal communications.
• Conduct site analysis and ensure the selection of optimal sites by using geo mapping and by performing area inspections.
• Ensure proposed site meets agreed requirements and standards by comparing the layout of the proposed site to the Nedbank Blue-print.
• Validate business decision around proposed site formats or propose alternative formats from Strategy plan by conducting interviews and investigating the identified areas.
• Ensure strategy alignment and escalate micro-market deviations by sharing new information within business forums.
• Ensure compliance, audit and risk standards are adhered to by completing site inspection documentation.
• Optimising lease effectiveness, vet, compare rental rates and escalations by consulting with Group Properties.
• Monitor, track and follow-up on lease progress by capturing data on a central database.
• Reduce risks in delaying the site establishment and Blue-print misalignment by assisting design team in obtaining autocad drawings, engaging the landlord and leasing department and by supplying electronic copies where needed.
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Engage internal and external stakeholders and maintain understanding of expertise relating to the Channel Distribution developments / trends by consulting on pockets of excellence.
• Ensure cross-skilling and succession by transferring Channel Distribution knowledge through coaching, mentoring, teaching stakeholders and colleagues.
• Share site selection expertise by providing insights, cross-skilling and Channel Distribution knowledge and disciplines and standards to key internal stakeholders.
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
• Support the Nedbank Group Property's Transformation policy and ensure that Nedbank Lease benchmarks are achieved by agreed target measures.
• Support the Nedbank sustainability programme by being aware of and sharing sustainability issues with regards to new developments.
• Share the Blue-print site options with external stakeholders and ensure future successes in terms of site proposals by hosting information sessions.
• Research and source information on future Retail trends, share insights with the analytics team by attending Retail shopping centre events.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant post graduate qualification in Property Management.

Essential Certifications

• NQF7 and above required

Minimum Experience Level

• 3 to 5 years (5 to 10 years in property related field or Self Service Banking Industry)

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Industry trends
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Applied Learning
• Building Customer Loyalty
• Communication
• Initiating Action
• Work Standards
• Managing Work