Senior Business Analyst

Drive business transformation and process excellence for global automotive sales platforms

Lead strategic business analysis, process optimization, and requirements management for the Sales Offer and Contracting platform, delivering seamless omnichannel vehicle purchasing experiences

Your 10+ years of expertise will shape business architecture, mentor teams, and bridge stakeholder needs with technical solutions across international automotive systems

Senior business analysis with business architecture and strategic planning expertise

Hybrid and remote working flexibility with 1960 flexible annual hours

Leadership role with mentorship and stakeholder management responsibilities

POSITION: Contract: 01 January 2026 – 31 December 2026

EXPERIENCE: 10+ years in business analysis and transformation projects

COMMENCEMENT: 01 January 2026

LOCATION: Hybrid: Midrand/Menlyn/Rosslyn/Home Office rotation

TEAM: Sales Offer and Contracting (SOCo)

SOCO offers one intuitive omnichannel vehicle sales & contract validation process journey, integrated into a standardized Group application landscape, so that the customer can have one flexible & safe & cost efficient vehicle purchasing experience: with all Group brands, in all markets and for all sales models.

Role Requirements

Business Architecture & Process Design:

• Design and optimize business processes to improve efficiency and effectiveness
• Collaborate with stakeholders to define business requirements and objectives
• Ensure alignment of business architecture with enterprise architecture
• Identify and assess business risks and opportunities

Requirements Management:

• Requirements management, communication and organisation
• Document requirements in appropriate detailed user stories on JIRA (Agile methodology) including acceptance criteria for testers
• Preparation/ updating of other relevant documentation
• Assisting with the business case, where required

Stakeholder & Team Leadership:

• Manage relationships with key stakeholders and team members
• Provide guidance and mentorship to junior team members
• Ensure compliance with industry standards and regulations
• Drive continuous improvement initiatives, where required

NB:

• South African citizens / residents are preferred. Applicants with valid work permits will also be considered.
• By applying, you consent to be added to the database and to receive updates until you unsubscribe.
• If you do not receive a response within 2 weeks, please consider your application unsuccessful.

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Qualifications / Experience

Minimum mandatory qualifications:

• Bachelor's degree in business administration, Information Technology, or related field
• 10+ years' experience in this field
• Proven track record of leading successful business transformation projects

Advantageous experience:

• Experience in the automotive industry
• Experience with digital transformation projects
• Experience in change management
• Agile working experience (any framework)

Essential Skills Requirements

Business Analysis Core:

• Extensive experience in business architecture / processes and business analysis
• Proficiency in business process modelling and optimization
• Experience with strategic planning and execution
• Strong analytical and problem-solving skills
• Ability to manage complex projects and initiatives

Leadership & Collaboration:

• Excellent communication and interpersonal skills
• Ability to lead and mentor teams
• Knowledge of IT governance and compliance
• Working experience with agile methodologies and practices
• Supervision: Completely independent worker that will only escalate tasks that are complex and outside of their span of control. May need to lead individual members of a team of Entry and Advanced level experts
• Problem solving: Improve a product or a system that already exists by making conceptual changes and enhancements. Can manage the solution for complex problems that may require simple solutions but affect multiple systems
• Communication: Influence (Effect change without direct exercise of command where persuasion is required and reaching buy-in might be difficult). Strong interpersonal and communication skills. Excellent organizational and presentation skills. Willingness to engage with international customers and navigate potential language barriers
• Delivery: Specify new products, processes, standards based on organization strategy or set short- to mid-term operational plans. The requests are often unclear and will need substantial investigation to ensure that the specifics are well understood by all parties. Employee may be expected to provide guidance to lower-level employees
• Knowledge: Functional expert - Mastery of a specific professional discipline combining deep knowledge of theory and organizational practice

Soft Skills:

• Ability to work interdependently and to submit deliverables on time and with excellent quality
• Self-starter
• Good interpersonal and organizational skills with the ability to communicate effectively (both verbally and written) on technical and non-technical level
• Good written and verbal communication skills and Progressive and Creative thinker
• Problem Solving capability
• Above board work ethics - this is of utmost importance
• Flexibility to take up different tasks in the project

Advantageous Skills Requirements

• Experience in the automotive industry
• Knowledge of Group business processes and systems
• Experience with digital transformation projects
• Experience in change management
• Knowledge of cybersecurity principles
• Familiarity with databases, cloud computing and IT infrastructure
• Experience with Manual / Functional Testing