Store Manager

5 days ago

George, Western Cape, South Africa Boardroom Appointments Full time R120 000 - R240 000 per year


Store Manager

Educational Qualifications:

  • Matric / Grade 12 (Minimum)
  • Diploma in Business Administration / Sales / Marketing

Experience:

  • 5 years experience in Retail Sales and/or Marketing, with up to 3 years at a Supervisory/Managerial level.

Major Responsibilities and Key Results Areas:

Retail Store Management:

  • Contributes to creating and recommending strategic plans and reviews to achieve operational objectives and day-to-day operations of the store.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and others who understand service requirements.
  • Ensures availability of merchandise and services by approving contracts and maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional sales promotions; authorizing clearance sales; studying trends.
  • Markets merchandise by studying advertising, sales promotions, display plans, and analyzing operating and financial statements for profitability ratios.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements.
  • Completes store operational requirements by scheduling and assigning employees and following up on work results.

Compliance:

  • Operates within controls and procedures to ensure the integrity of The Company.
  • Identifies and monitors risks within own department and area of responsibility.
  • Assists in maintaining a risk register, reporting discrepancies or areas of concern to management.
  • Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful, and irregular expenditure.
  • Provides a safe working environment, adhering to Health, Safety, and Environmental procedures, ensuring they are understood and practiced by the team at all times.
  • Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.

Customer Service Management:

  • Maintains effective working relationships with customers (both internal and external) to provide the highest quality of services.
  • Represents The Company in meetings with relevant stakeholders.

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