Field Case Manager, Africa
7 days ago
About the role
(Only accepting applicants residing in South Africa)
The Field Case Manager (FCM) is an essential role within the company, serving as the driving force behind effective claims management. The FCM is responsible for assisting the regional medical case management team with all facets claim management. This role demands a high degree of organization, attention to detail, problem-solving skills, persistence, and the ability to thrive in dynamic environments that often require innovative solutions. The FCM must work collaboratively with their team, support staff, and colleagues to uphold and enhance our reputation for quality, excellence, and professionalism.
What you'll do
- Attend Independent Medical Evaluations (IME) appointments
- Assist with Administrative tasks of Claim Management
- Assist with appointment scheduling/logistics
- Manage claims
- Performs other duties relevant to claims as required/necessary.
- 50-75% Travel required
Reports to: Assistant Director of Operations or Regional Manager
Direct Reports: N/A
Qualifications
- High School Diploma or equivalent
- Investigative Skills
- Communication Skills
- Interpersonal Skills
- Organizational Skills
- Adaptability and Flexibility
- General Medical Knowledge
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