QA Engineer

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

You will join our expanding QA team, helping validate that the product we're building is correct, and works well for our customers. We're looking for people who have experience working in quality assurance in a fast-paced Scrum environment, think outside the box and are natural team players. Working with teams in the UK, South Africa and Poland you will be responsible for ensuring the delivery of high-quality tested software for our core applications.

About You

• Proven work experience in software quality assurance.
• Strong knowledge of software QA methodologies, tools and processes.
• Experience in creating and executing clear, concise, comprehensive test plans and test cases.
• Good technical skills to understand and analyse defects.
• Strong knowledge of the Software development lifecycle.
• Good analytical skills.
• Experience of testing in a modern software process such as Agile.
• Excellent communication skills, both verbal and written.
• Solid understanding of the development lifecycle.
• Ability to focus on and solve problems, but with a willingness to ask for help when needed.

Desirable Skills:

• Hands on experience with automated testing tools especially Robot Framework utilising a keyword driven framework, Selenium and Postman.
• Experience working on SaaS platforms.
• Exposure to eCommerce platforms, particularly Shopify or Bigcommerce, with an understanding of their workflows and integrations.
• Familiarity with CRM platforms such as Salesforce and Microsoft Dynamics
• Previous experience working with Azure Devops.
• ISTQB foundation certified (or equivalent).
• Good experience with SQL.
• Experience with browser devtools.
• Strong API testing experience.

Why Us
Don't just take our word for it - hear what your future colleagues have to say about working in our team:

"Working in the QA team at Dotdigital is an exciting opportunity because it encourages you to think outside the box and there is so much variety in the kinds of things you get to test because the system is big and complex At the end of the day you have the satisfaction of knowing your work has made the end product better.

Collaborating with supportive and helpful colleagues creates a positive work environment that enables you to be yourself and continuously strive for improvement."

Interview Process

• 15min Screening Call with Team Talent
• 1st stage interview with QA leads
• Final stage interview with QA Manager & Software Development Manager

Some of Our Global Benefits

• Parental leave
• Medical benefits
• Paid sick leave
• Dotdigital day
• Share reward
• Wellbeing reward
• Wellbeing Days
• Loyalty reward

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

---