Cloud Data Platform Support Engineer

1 week ago

Cape Town, Western Cape, South Africa Hire Resolve Full time R120 000 - R240 000 per year
A leading South African-based financial technology (FinTech) and data analytics company that specializes in providing verified, real-time consumer and business data to its clients is looking for a Cloud Data Platform Support Engineer to join their team remotely.

This role will play a critical role in ensuring the stability, reliability, and efficiency of our data platform hosted in Microsoft Azure, with a future vision to extend into other cloud environments. This role is primarily focused on incident response, technical support, and platform reliability, while also contributing to proactive improvements such as monitoring, automation, and performance optimization. The Cloud Data Platform Support Engineer will work closely with Full Stack Support Engineers in squad structures but report into the Data Engineering function, bridging support between application and data workloads.

Key Responsibilities:
  • Provide technical support for cloud-based data platforms currently hosted in Microsoft Azure, including data warehouses, data pipelines, distributed computing frameworks, and related services.
  • Respond to and resolve production incidents including performance issues, system stability challenges, and data reliability concerns.
  • Perform root cause analysis of production issues and provide clear documentation for resolution and long-term prevention.
  • Collaborate with Data Engineers, Full Stack Support Engineers, Data Scientists, and Client Facing technical troubleshooting and incident resolution.
  • Proactively monitor system health and data pipeline performance using cloud-native monitoring and observability tools.
  • Build and maintain automation scripts using programming and scripting languages such as Python, PowerShell, and Bash to reduce repetitive tasks and improve operational efficiency.
  • Develop dashboards, alerts, and reporting frameworks to provide real-time insight into platform health and performance.
  • Suggest and once approved, implement improvements that increase resilience, reliability, and performance.
  • Participate in structured incident review sessions, sharing lessons learned and contributing to continuous improvement.
  • Write, maintain, and share runbooks and troubleshooting guides as part of a knowledge base for faster issue resolution.
  • Be available on occasion for extended working hours during critical outage events or high-priority incidents.
  • Stay up to date with new technologies in Microsoft Azure and broader cloud ecosystems, including Kubernetes, Databricks, Fabric, distributed data processing frameworks, and cloud-native data services.
Required Qualifications
  • Bachelor's degree in computer science, Information Systems, Engineering, or a closely related field.
Required Experience
  • At least three years of hands-on experience in support engineering, cloud operations, or data engineering within a cloud environment (Microsoft Azure preferred).
  • Strong practical experience with cloud-hosted data platforms such as enterprise data warehouses, pipeline orchestration services, and distributed compute engines.
  • Ability to investigate, troubleshoot, and resolve issues with Structured Query Language (SQL), Transact-SQL, Python, and Spark workloads.
  • Knowledge of incident management practices, including escalation, resolution, and prevention methods.
  • Familiarity with cloud-native monitoring and observability tools.
  • Proven ability to manage business-critical production systems while upholding high standards of reliability and data quality.
  • Excellent communication skills, with the ability to explain technical challenges and solutions to both technical and non-technical audiences.
Required Skills
  • Professional certifications in cloud data engineering, cloud administration, or cloud solution architecture (Microsoft Azure preferred).
  • Familiarity with container orchestration and virtualization technologies such as Kubernetes and Docker.
  • Experience working with modern scalable analytics platforms such as Databricks, Spark, Azure Synapse, or Microsoft Fabric.
  • Knowledge of multiple cloud platforms (Amazon Web Services or Google Cloud Platform) is advantageous.
  • Experience with automated deployment pipelines, infrastructure as code, and continuous integration/continuous delivery practices.
Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Gaby Turner at [email protected]  or on LinkedIn
You can also visit the Hire Resolve website:  or email us your CV:[email protected] 

  • Cloud & AI Solution Engineer - Data Platform

    7 days ago

    Cape Town, Western Cape, South Africa Microsoft Full time R1 200 000 - R2 400 000 per year

    OverviewAre you insatiably curious, deeply passionate about the realm of databases and analytics, and ready to tackle complex challenges in a dynamic environment in the era of AI? If so, we invite you to join our team as a Cloud & AI Solution Engineer in Data Platform forcommercial customersat Microsoft. Here, you'll be at the forefront of cutting-edge...

  • Cloud Data Engineer

    3 days ago

    Cape Town, Western Cape, South Africa Vito Solutions Full time R1 000 000 - R2 000 000 per year

    EXCITING FUTURE PROJECT COMING SOONEMPLOYMENT TYPE:12-month contract with extension possibilitiesCOMPANY:A leading service provider of comprehensive IT solutions.LOCATION:Cape TownWORKING MODEL:Hybrid (3 days in office, 2 days remote)JOB OVERVIEW:We are seeking an experienced Cloud Data Engineer to join our Vito data engineering team for one of our clients...

  • Senior Cloud Data Engineer

    3 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R1 200 000 - R2 400 000 per year

    Hire Resolve's client is looking for a Senior Cloud Engineer (Remote) to join their  dynamic and growing Engineering team.  The ideal candidate will have strong expertise in Databricks, Spark, Lakehouse architectures, Delta Lake tables, and other modern data engineering technologies. They should be proficient in T-SQL and Python, with advanced coding...

  • Senior Cloud Data Engineer

    3 days ago

    Cape Town, Western Cape, South Africa Liquid Thought Full time R90 000 - R120 000 per year

    Location: Cape Town (In-Office)Are you passionate about building impactful digital products that reach millions daily? Our client, a top-tier South African company is looking for a talented and experienced Senior Cloud Data Engineer to join their innovative, cross-functional team. You'll work on high-scale systems in the cloud, wrangle complex datasets, and...

  • Cloud & AI Solution Engineer - Data Platform

    1 week ago

    Cape Town, Western Cape, South Africa Microsoft Full time R1 500 000 - R2 500 000 per year

    Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments. Build trusted relationships with platform leads, co-designing secure, scalable architectures and solutions Resolve technical blockers and objections, collaborating with engineering to share insights and improve products. Maintain...

  • Senior Cloud Data Engineer

    3 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R200 000 - R250 000 per year

    Hire Resolve's client is seeking a Cloud Engineer who will be working primarily within the Google Cloud Environment using a variety of the tools that Google offers from BigQuery and Dataproc and Vertex AI. You should ideally dream in Python and speak SQL. You should not be afraid to dive into dirty data and help the team make sense of it. We are in the game...

  • Data Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Gig Engineer Full time R250 000 - R450 000 per year

    Position:Data EngineerLocation:Cape Town (Hybrid)Contract:12 MonthsRole DescriptionPerform code peer reviews of Junior Software Engineer buildsSupport the Technical Delivery Lead in translating requirements to Junior DevelopersSupport the Technical Delivery Lead in framework optimization initiativesSupport the Technical Delivery Lead in managing CI/CD...

  • Cloud Support Engineer

    4 days ago

    Cape Town, Western Cape, South Africa Canonical - Jobs Full time R120 000 - R180 000 per year

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Platform Engineering Lead

    3 days ago

    Cape Town, Western Cape, South Africa Boardroom Appointments Full time R1 200 000 - R1 800 000 per year

    Key Roles and Responsibilities:Technical Leadership and Strategy: Lead the development and execution of the organization's platform engineering strategy. Provide technical leadership and guidance to the platform engineering team, ensuring alignment with business goals.Team Management: Manage and mentor a team of platform engineers, fostering a collaborative...

  • Platform Engineering Lead

    3 days ago

    Cape Town, Western Cape, South Africa Boardroom Appointments Full time R1 200 000 - R2 400 000 per year

    Contract RoleMinimum Requirements:Certification in cloud technologies, platform engineering, or related domains.Experience with advanced CI/CD pipelines, infrastructure as code, and version control systems (e.g., Git).Deep understanding of cybersecurity principles and practices.Advanced knowledge of networking concepts and protocols.Strong SRE...