Technical Specialist
2 weeks ago
Company Description
SATIS TECHNOLOGIES is a company based out of Randbur, Gauteng, South Africa. The company is committed to providing advanced technological solutions to a diverse range of clients. SATIS TECHNOLOGIES employs a dedicated team of experts who collaborate to deliver cutting-edge services and support. The company prides itself on innovation and customer satisfaction.
Role Description
This is a full-time remote role for a Technical Specialist. The Technical Specialist will be responsible for providing technical support, troubleshooting hardware and software issues, and delivering excellent customer service. Day-to-day tasks include analyzing technical problems, communicating effectively with customers, and resolving issues in a timely manner. The role also involves working closely with other team members to ensure seamless support and service delivery and installatio
Qualifications
- Strong Analytical Skills
- Excellent Communication abilities
- Proficient in Troubleshooting
- Experience in Technical Support
- Customer Service skills
- Ability to work independently and remotely
- Relevant industry certifications and/or a degree in a technical field is a plus
- IT knowledge
- Gallagher access control certified ot any other tier 1 access control system.
- Will be involved in large Fire, Cctv, access control and money other electronic systems.
- Training will be provided
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