Human Capital Coordinator

Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.

Reporting to: Human Capital Manager

Department: Human Capital Management

Location: Durban

Purpose of the position:

The HCM Coordinator is responsible for providing comprehensive administrative and coordination support across the entire HCM value chain. This role ensures that all HCM processes, from recruitment and onboarding through to performance management, employee relations, learning and development, payroll administration, and employee exits are performed efficiently, accurately, and in compliance with company policies and legal requirements.

Key Requirements/ Responsibilities:

Recruitment and Onboarding

• Manage the full recruitment administration process, including job postings, candidate tracking, interview coordination, and reference verification.
• Draft and issue employment documentation such as Letters of Offer, Employment Contracts, and onboarding packs.
• Oversee onboarding and induction activities, ensuring accurate capture and maintenance of new employee records.
• Maintain recruitment and vacancy tracking tools to support workforce planning and reporting.
• Update employee records and prepare final documentation for payroll processing and audit compliance.

Compliance and Record Keeping

• Ensure all (HCM) records are accurately maintained in compliance with relevant legislation and company policies, including but not limited to POPIA, BCEA, EE Act, BBBEE.
• Assist in the preparation and compilation of documentation and information packs required for internal and external audits, ensuring completeness, accuracy, and timely submission.
• Uphold the highest standards of confidentiality regarding employee information. Ensure data integrity is maintained across all HCM systems and processes, with secure handling and storage of sensitive records.

HCM Data Management and Reporting

• Maintain comprehensive and up-to-date employee records in both digital and physical formats.
• Update HCM systems with employee lifecycle changes, benefits, and personal information.
• Generate and distribute regular HCM reports, including headcount, turnover, leave utilization, and training metrics.

Employee Relations and General HCM Support

• Provide administrative support for employee relations matters, including disciplinary, grievance, and incapacity processes.
• Coordinate documentation, scheduling, and record-keeping for hearings and related proceedings.

Performance Management and Development

• Administer performance review cycles, ensuring timely communication and adherence to process timelines.
• Track and report on training attendance and learning initiatives.
• Maintain development records and assist in the preparation of skills development submissions.

Payroll and Benefits Administration

• Collaborate with payroll to ensure accurate processing of employee data, benefits, and statutory deductions.
• Prepare and validate payroll inputs, including new hires, exits, and remuneration changes.
• Support the administration of employee benefits such as medical aid, pension/provident fund, and leave reconciliations.

Continuous Improvement

• Develop and maintain standard operating procedures for payroll-related tasks, particularly those related to onboarding and offboarding.

Key Competencies:

• Strong administrative and organizational skills.
• Excellent attention to detail and accuracy.
• Ability to handle confidential information with discretion.
• Proficient in MS Office (Excel, Word, Outlook) and HRIS systems.
• Good interpersonal and communication skills.
• Strong problem-solving and multitasking ability.

Behavioral Attributes:

• Customer-focused and service-oriented.
• Proactive and self-motivated.
• Demonstrates integrity, professionalism, and accountability.
• Team player with a collaborative approach.

Qualifications & Experience:

• National Diploma or bachelor's degree in Human Resources, Industrial Psychology, or a related field.
• 2-4 years of experience in an HCM administrative or HCM generalist support role.
• Knowledge of Labour legislation and HCM practices.
• Experience working with HR systems (Sage and Oracle) is advantageous.

Interested Applicants please email your resume to

Closing date: 21st November h00 RSA time)

Coordinator, Human Capital

17/11/2025